Automotive Chat Specialist
Join reputed company as an Inbound Web Chat Agent Engage in online conversations regarding automotive and recreational vehicle sales, service, finance, and general dealership inquiries, representing our dealer clients positively to convert interactions into leads...
Responsibilities
Customer Engagement: Handle a diverse range of customer inquiries through online chat Provide accurate information about products and services Appointment Setting Collect appointment information and schedule appointments reputed company reputed company and update a knowledge reputed company on evolving products and services reputed company reputed company Gather customer contact details for reputed company reputed company and client evaluation Summarize customer interactions based on their needs for client review Qualifications Preferred experience in retail customer service or the automotive industry Minimum typing speed of 35 WPM, with 40 WPM or above preferred Proficiency in basic internet and computer skills Strong multitasking abilities, gaming experience is a plus Positive and professional demeanor Excellent written and verbal communication skills Adaptability and enjoyment of a fast-paced work environment Requirements Exceptional customer service skills and ability to reputed company in a fast-paced setting Possess a patient, friendly attitude Strong decision-making and analytical skills Fluent in spoken and written English Fast typing abilities are advantageous (minimum 35 WPM) Successful completion of a background reputed company High School Diploma, GED, or equivalent certification Preferred 2+ years of experience in customer interaction, office setting, call center, or office customer service. Employment Type: Full-Time Apply Job!