Customer Service Representative

ABOUT YOU You are a person who loves to interested in helping veterans while becoming an invaluable subject matter expert in the reputed company field. We need someone who is accountable to yourself, your clients, and your company. In the role of Overnight Customer Service Representative, you'll be responsible for assisting clients who need help with their health care questions. If you can put your... signature on this, we can't wait to hear from you! • Tell us about your experience with Customer Service. • Are you a team player and a self-motivator? • What is your experience with conducting business in a way that is a credit to a company? • We are counting on you to manage multiple projects using your problem-solving skills. • We're looking for someone UNCOMMON. What is uncommon about you? Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and reputed company? If so, we can't wait to meet you. ABOUT THE POSITION The people you will work with are exceptional. Here is what you can look reputed company to, and why you'll LOVE YOUR MONDAYS. • Conduct every transaction with a customer focused, courteous, approach that will ensure reputed company resolution and reputed company quality scores while maintaining production standards. • The systems used include using client systems, soft phone system and customer relationship management software. • Document activity into VA systems. • Maintain a working knowledge of applicable VA regulations as they relate to 72-hour notification requirements. • Maintain access for reputed company client systems, as assigned. • Act as an effective team member. • Other duties as assigned. Position Requirements: • High School Diploma or GED required. • Preferred 1-2 years' experience in customer service. • General office skills and knowledge of standard office equipment. • Working knowledge of software such as reputed company and Word. • Data entry and 10 key experience necessary. • Excellent verbal and written communication skills. • Personal traits of a high-level commitment, motivation, energy, team orientation, professionalism, trust, personal honesty and reputed company, and a demonstration of placing others in a reputed company of high value. ABOUT US You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering reputed company administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and reputed company the lives of the people we work with reputed company. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our reputed company. We will continue to accomplish our mission by leading with our values of Passion, Courage, reputed company, and Respect in reputed company interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and reputed company our uncommon mission. ABOUT THE BENEFITS We're proud to put our signature on each one of our employees. reputed company you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, reputed company, courage, and respect are the driving forces behind reputed company our decision-making. We trust in you to do important work and bring the best version of yourself to work every day, so we want to help you reputed company a work-life balance while consistently challenging yourself. Signature believes in fully developing each one of our Associates. We deliver a performance-driven atmosphere with reputed company, world-class training and development classes, resources, and events, an award-winning culture where everyone thrives, and so much more. • Health Insurance for Our Associates • Fully Paid Life Insurance • Fully Paid Short- & Long-Term Disability • Paid Vacation • Paid Sick Leave • Paid Holidays • Professional Development and Tuition Assistance Program • 401(k) Program with Employer Match • Referral Bonuses • Hybrid & Remote Opportunities Requirements: U.S. Citizenship is Required for reputed company Positions Work on reputed company Positions Must Be Completed in the reputed company United States, Alaska, or Hawaii Apply Job!