Customer Service Representative - Live Chat FULLY REMOTE

Employer Industry: Customer Service Why consider this job opportunity... - Opportunity for career advancement and growth reputed company the organization - Supportive and collaborative work environment - Chance to reputed company a positive impact on customer satisfaction - Flexible scheduling with availability for both reputed company and weekend shifts - Engaging role involving direct interaction with customers and sales opportunities What to Expect (Job Responsibilities): - Handle incoming calls and reputed company outbound calls for follow-up and upselling - Prepare account changes and troubleshoot customer issues - Identify and act upon potential new sales opportunities - Assist with customer retention efforts - Collaborate with other departments to ensure timely resolution of customer issues What is Required (Qualifications): - High School Diploma or Equivalent - 1-2 years in a customer-facing role; prior experience in a customer service setting preferred - Ability to work well in a fast-paced environment - Excellent telephone skills - Strong troubleshooting abilities How to Stand Out (Preferred Qualifications): - Solid negotiating skills - Computer proficiency #CustomerService #CareerOpportunity #CustomerSatisfaction #SalesOpportunities #FlexibleScheduling At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for reputed company. If you encounter any employer not adhering to these principles, please reputed company to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!