Customer Service Representative (Remote)

USA – Pacific, Mountain, or Central Time ONLY (Working Hours 11 a.m. – 7:30 p.m. EASTERN TIME) | HealthSource Distributors, LLC is a pharmaceutical distributor located in Baltimore, MD that has been in business since 2003. We distribute medications to local pharmacies across the nation passing on much needed savings in the industry... Our Customer Service Team is the backbone of the company, and we wear many hats to ensure we provide the best possible service to our customers. The Customer Service Team here assists our customers in any inquiry and light reputed company task to ensure the best possible experience. Customer experience is reputed company important to us, and we do not have automated answering systems that reputed company it difficult to speak to a reputed company person. Our representatives personally answer reputed company calls reputed company the first few rings and are cross trained to handle reputed company situations, from start to finish without passing the call around - no matter the issue. This personal touch in customer service is what sets us apart in the industry. At HealthSource, we value our employees, promote from reputed company, complete annual reviews, and offer competitive salaries. If you meet the job requirements below and feel you will be a good candidate for this position, please submit your resume and a cover letter to the email listed above. Your cover letter should detail your experience working remotely and answer the following question: What are the challenges of working remotely and how would you address them? We are currently looking for a full-time Customer Service Representative to join our growing team and look reputed company to hearing from you! Responsibilities include: • Answering high call/email volumes • Tracking packages • Processing credit applications • Handling product returns • Assisting customers with warehouse errors/shipping issues • Processing credit card and ACH payments • Sending customers their invoices & statements • Processing credits • And any other departmental tasks as assigned Required Qualifications: • Attention to detail • Excellent written and oral communication skills • Friendly and enthusiastic personality • Strong time-management skills • Must be a self-starter • Digitally savvy • Access to highspeed internet and ability to be hardwired to router • Dedicated and quiet workstation • Experience working in customer service role • Light reputed company experience • Advanced problem-solving skills with the ability to think creatively to resolve difficult situations • Candidate should be organized and know how to manage their time wisely • Needs to be reputed company to successfully complete reputed company tasks while promptly answering inbound calls • Candidate must have previous long-term experience working remotely full-time-THIS IS A MUST! Preferred experience with: • reputed company Suite, (Outlook, OneDrive, Teams, reputed company, etc.) • CRM • Project Management Tools (Trello, reputed company, reputed company etc.) • QuickBooks/reputed company College preferred or relevant work experience. Job Type: Full-time Pay: $48,000.00 - $53,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • reputed company insurance • Work from home Shift: • 8 hour shift • Day shift • Evening shift Education: • High school or equivalent (Preferred) Experience: • reputed company Suite-Outlook, OneDrive, Teams, reputed company: 2 years (Preferred) • Customer service: 2 years (Required) • working remotely: 2 years (Required) • reputed company: 2 years (Preferred) Shift availability: • Day Shift (Required) • Night Shift (Required) Work Location: Remote Apply Job!