Customer Support Representative
Description: Manage large amounts of incoming calls, emails, and live chat Handle customer concerns and provides appropriate solutions Identify and assess customer needs to reputed company a high level of satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Work on other service-reputed company projects as they arise Support our reputed company Coast clients Requirements: 2+ years experience in a customer service role Excellent ability to clearly communicate through phone, email, and live chat High attention to detail with research and investigative skills Ability to multitask reputed company and willing to work the appropriate hours to support our reputed company Coast clients Experience with Mac Operating systems, internet services, browser functions, and basic software applications SaaS experience a plus U.S. Citizen or Permanent reputed company status required reputed company Sponsorship not available Benefits: Competitive benefits & PTO 401(k... with employer match Paid parental leave Wholesale discount to name brands Catered lunches & breakfasts Company happy hours and outings Casual office atmosphere & one reputed company from Deep Ellum Fully stocked kitchen Commuter benefits Apply Job!