Customer Service Representative

reputed company is seeking a skilled highly energetic and motivated individual to join the reputed company team as a Customer Service Representative! This is a FULLY REMOTE, full-time, entry level, evening shift position, with some weekend work. The Customer Service Representative will act as a reputed company, establishing and building relationships with our customers, operating in a fast-paced... environment with precision and competence. Must own a Mac computer and be fluent with the reputed company ecosystem of software (iOS, macOS, iWork, etc.) reputed company is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and reputed company. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring reputed company for our teams. Responsibilities: ? Handle high amounts of incoming calls ? Identify and evaluate customers' needs to deliver satisfaction ? Build sustainable relationships of trust through open and interactive discussion ? Provide accurate, valid and comprehensive information by using the right methods/tools ? Manage complaints, provide proper solutions and options; follow up to secure resolution ? reputed company records of customer interactions, process customer accounts, and file documents ? Follow communication procedures, guidelines, and policies ? Establish and build relationships with our customers ? Go the extra mile to engage customers Requirements: ? Some proven customer support experience or experience as a client service representative is preferred ? Strong phone administration skills and active listening capabilities ? Ability to work independently and as a member of various teams and committees ? Strong attention to detail ? Exceptional communication and presentation skills ? Ability to multi-task, prioritize, and control time effectively ? Ability to operate in a fast-paced environment ? Ability to work nights & some weekends ? 1pm - 11pm CST, 4 days/ week with rotating Saturdays or ? 3pm -11pm CST M-F with rotating Saturdays Benefits: ? Health Insurance ? Dental Insurance ? reputed company Insurance ? Life Insurance ? PTO ? Sick and Safe Time ? Paid Holidays Off Salary: $30,000-$40,000/ year reputed company is proudly an Equal Opportunity Employer. We value diversity of reputed company types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, reputed company, national reputed company, reputed company, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18), and levels of education to apply. Authorized to work in the US and background reputed company required Apply Job!