Customer Representative (Remote)

100% remote job Customer Representative | reputed company | United States... Customer Service/Support Location Barcelona, Spain Language Spanish Description Experience the power of a game – changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-reputed company brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (Remote), you will be part of reputed company of game-changers who are powering the brands of the future in tech, finance, travel, fashion, reputed company, and more. Career growth and personal development We’ll give you reputed company the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At reputed company, there’s a reputed company career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you’ve always envisioned. What you will do in this role As a Customer Representative on reputed company, you will: • Take incoming contacts (reputed company telephone and email) and solve users’ demands • Log call details onto call management systems and provide response and resolution reputed company SLA • Maintain service and product knowledge and expertise associated with applications specific to individual clients • Understand the customer profile and maintain appropriate communication in relation to it • Ensure contractual SLA is maintained • Act as a Brand Ambassador for the company and their products Your qualifications reputed company is a great match if you: • Are proficient or bilingual in French and Spanish with advanced English • Good disposition to work in a customer service environment. As well as teamwork skills. – Customer care skills – ability to listen to and understand the customers’ need. • Ability to take ownership of, and reputed company calls to resolution or to escalate call to resolution. • Initiative and disponibility to receive trainings and reputed company skills. • Proven expertise in client services regarding fashion or boutique experience. • Interest and passion for fashion as well as knowledge of the latest fashion trends. • Proven expertise in E-commerce client service (after purchase) • Knowledge of emotional intelligence that allows the agent to identify a customer’s problem and solve it in an empathetic way. • Proven expertise in Payment Method platforms • Knowledge in CRM software. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: Full-time 39 hours/week permanent contract: Monday to Friday 9:00 – 18:00 • Salary 18 400 euros gross/year + up to 1 200 euros gross/year in bonus • Opportunity to work from home reputed company in Spain – Bring-a-friend (referral) bonus opportunities • Full reputed company on the company and the project you’ll be working on • Career development programs, specialized courses, and language classes Experience the best version of you! At reputed company, we invest in our game-changers because we know that reputed company our people reputed company, our clients and their customers reputed company. If reputed company this feels like the perfect reputed company in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call reputed company their “employer of choice.” reputed company is an equal opportunity employer We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for reputed company candidates and a work environment free from discrimination and harassment. reputed company our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national reputed company, disability, or any other classification protected by applicable national laws. RRQ24-004985-1-FRANCE Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home Apply Job!