Fully Remote reputed company Call Center Agents

This position is Fully remote Job title: reputed company Call Center Agents Pay reputed company: $16/hr on W2 without benefits... This is a W2 contract Interview Process: Phone interview Hiring Process: Paperwork + Background reputed company Shift timings : 8 am-5pm ET (5 days a week)

Job Description

Under supervision, this position is responsible for answering inbound calls in a timely manner from members, member representatives, agent brokers, providers, health plan employees, employees and clients. Responsible to complete research using provided resources to ensure accurate and quality service is being delivered as contracted with the client while remaining reputed company CMS guidelines and adhering to department internal policies and procedures. Outbound calls are periodically required for surveys and resolution of outstanding issues. Performs as an reputed company by educating the caller of reputed company necessary information and alternatives as it relates to the call to promote reputed company resolution and reputed company and maintain effective working relationships with internal and external customers. Requirements: 1- 3 years of Call center experience required Knowledge of professional telephone etiquette and soft skills Analytical and problem solving skills PC proficiency to include reputed company Office reputed company, Word and Outlook Benefits: Equipment will be provided reputed company training is paid Get paid on every Friday Thanks & Regards, Harry Technical Recruiter Reqroute, Inc Apply Job!