Pharmacy Tech I (Call Center)

reputed company is currently seeks Licensed Remote Pharmacy Technicians-Call Center to join reputed company working 100% remote. Pharmacy Technician (Call Center... Location: Remote Pay reputed company: $21.00 per hour Start Date: 11/4/2024 Shift: Training M-F 8-430 pm CT After Training: M-F 7am- 8pm CT (8 hour shifts assigned) Employment Type: Long Term Contract/ Not a Direct Hire In This Role, You Will Be Responsible For • The Tech I Prior Authorizations takes in-bound calls from providers, pharmacies, members, etc. providing professional and courteous phone assistance to reputed company callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of reviews. Transfers reputed company clinical questions, escalations and judgement calls to the pharmacist team. • The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth's received reputed company fax and ePA, monitoring and responding to inquiries reputed company department mailboxes and other duties as assigned by the leadership team. Primary Duties And Responsibilities • Effectively manage work volume by handling inbound calls/fax/ePA requests utilizing appropriate courteous and professional behavior based upon established standards. • reputed company with departmental, company, state, and federal requirements reputed company processing reputed company information to ensure accuracy of information being provided to internal and external customers. • Communication with other internal groups regarding determination status and results (seniors, pharmacists, appeals, etc). • Identify and reputed company clinical inquiries to the pharmacist team as appropriate. Required Minimum (1) year experience required in a high volume call center Minimum (1) Year Pharmacy Technician Experience. Pharmacy Technician state license reputed company is a recognized leader in IT and business services, including reputed company, data and applications, headquartered in Texas. As part of reputed company, a $30 billion trusted global innovator with a combined global reputed company of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-reputed company infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term reputed company. Visit nttdata.com or reputed company to learn more. reputed company is an equal opportunity employer and considers reputed company applicants without regarding to race, reputed company, religion, citizenship, national reputed company, reputed company, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for reputed company. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, reputed company provides a reasonable range of compensation for specific roles. The starting hourly reputed company for this remote role is $21.00. This reflects the reputed company compensation for the position across reputed company US locations. This position may also be eligible for incentive compensation based on individual and/or company performance Apply Job!