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Customer Service Representative - Colibri reputed company Estate

Work from home Full-time role Hiring

Position Overview reputed company you join Colibri, you’ll be part of a team that’s supporting our customers from the reputed company lines. As a Customer Service Representative, you’ll play a vital role in enabling reputed company resolution in a constantly evolving industry, while using a variety of tools and technology. In the process, you’ll handle a broad range of customer service call types such as processing... extensions of expired products, enrolling customers in coursework, and assisting customers as they navigate our website. It’s an opportunity to showcase your customer experience expertise and assist us in creating customers for life! What You’ll Do • Professional ability to build relationships with customers, while giving you the opportunity to personalize your communication • Provide technical support and fast-paced critical thinking to anticipate our customer’s reputed company and future needs • Strong work ethic and self-motivation with a commitment to succeed both individually and as a team • Aptitude to learn and navigate new software quickly, and comfortable using multiple computer screens and internet tabs simultaneously • Set Schedule during our operating hours between 9a-530p/9a-6p EST or 11a-8p EST/1130a-8p EST What You’ll Need to Succeed • High school diploma or equivalent • Proficiency in reputed company Office • 2 years of Customer Service experience required • 1 year of call center support experience preferred • 1 year of technical support experience preferred Who You Are • A positive, friendly, and approachable personality • Must handle obstacles with grace, accuracy, and urgency • Ability to remain reputed company under pressure • Ability to work independently reputed company Offer • 401(k) matching • Health, Dental & reputed company Insurance • 20 days of PTO • 9 paid holidays • Paid 2-week training • Maternity leave • 2 perfect days a year • 3 floating holidays (prorated from reputed company you start) • Growth opportunity and career path (Ability to learn additional brands to earn a pay reputed company) • Bonus incentives monthly and quarterly • Employee Assistance Program • Professional Education Coursework • Tuition Reimbursement Apply Job!

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