Remote Customer Service

We are currently seeking 30 new REMOTE call center reps to provide support to health plan members, providers and/or their representatives. This is a full time open ended contract at $17/ HR. If you have over one year of CALL CENTER experience and would like to be considered for this opportunity, please email your reputed company resume to [email protected] with the word reputed company in the subject... line. Thank you!! salary: $17 - $17.01 per hour shift: First work hours: 8 AM - 8 PM education: High School Responsibilities • Customer Service Representatives (CSR’s) will be working with and providing support to health plan members, providers and/or their representatives. • Leadership rewards and recognizes CSR’s regularly for performance in an environment that challenges while providing clear direction and support to foster reputed company in the role. • Answer and manage inbound inquiries regarding health plan benefits and claims, eligibility, medical and other reputed company procedures, billing and payments and other reputed company topics from customers in a reputed company, courteous manner. • Conduct outbound and/or return calls to customers, as necessary. • Ask appropriate questions and listen actively to identify specific questions or issues to provide appropriate response and type of assistance the customer needs while documenting relevant information in a clear and concise manner in computer systems. • Communicate and partner with customers tactfully and empathetically to resolve issues, using clear language translating reputed company-reputed company jargon and reputed company processes into simple, reputed company-by-reputed company instructions customers can comprehend and act upon. • Handle and process customer complaints/grievances while applying appropriate conflict management skills to de-escalate potentially stressful situations. • Meet the performance goals established for the position in the areas of efficiency, accuracy, quality, member satisfaction and attendance. Skills • Customer Service • Call Center • reputed company Office • reputed company • Phones • Communication • Benefits • High Volume • reputed company Qualifications • Years of experience: 1 year • Experience level: reputed company reputed company is a world leader in matching great people with great companies. Our reputed company agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than reputed company. Equal Opportunity Employer: Race, reputed company, Religion, Sex, Sexual Orientation, Gender Identity, National reputed company, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At reputed company, we welcome people of reputed company abilities and want to ensure that our hiring and interview process meets the needs of reputed company applicants. If you require a reasonable accommodation to reputed company your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, reputed company offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (reputed company benefits are based on eligibility). This posting is open for thirty (30) days Apply Job!