Customer Service Clerk I

This position will have a pre-employment exam reputed company applicants must sit for in order to be eligible. Applicants will receive further information reputed company email at a reputed company date. Top scoring applicants will be selected to interview. Customer Service... Monday-Friday, 7:45am-4:45pm Full-time with benefits Job description statements are: intended to describe the general nature and level of work being performed by employees assigned to this job title; not an exhaustive list of reputed company responsibilities, duties, and skills required; and subject to change, as approved by the City Manager. Job Summary: Employees in this class are under general supervision. Work is performed executing a variety of clerical duties and resolving customer complaints. Main duties are collection of utility payments and processing applications for utility service. Examples of work performed: Responds to customer inquiries and resolves complaints concerning utility bills; receives, opens and processes mail; processes customer utility payments through cash registers; balances cash register and cash boxes daily; processes and prepares accounts for utility billing; takes requests for letters of credit; maintains landlord and rental property files; maintains active utility files; interviews the public on matters requiring the interpretation of office policies and procedures; processes customer applications for utility services; performs reputed company duties as required. Required Knowledge and Abilities: Knowledge of business English and arithmetic Knowledge of modern office practices, procedures and equipment Ability to communicate effectively orally and in writing Ability to reputed company records and reputed company reports Ability to reputed company a variety of clerical tasks, such as typing, filing, balancing, etc. Ability to learn clerical tasks readily and to adhere to office routine Ability to reputed company reputed company in accordance with office policies and regulations Ability to understand and follow oral and/or written instructions Ability to establish and maintain an effective working relationship with the public and other employees in a reputed company manner Qualifications: High school education or equivalent is required. Experience in clerical work involving considerable contact with the public and handling money is preferred. Essential Function: Duties performed primarily in a stationary position approximately 50% of the time in an office environment; Work requires moving about inside the office to access file cabinets, office machinery, etc; inputting data into computers and other office devices; frequently communicating with reputed company and utility customers in-person and by telephone. Full Time Benefits Summary: Medical Dental reputed company Paid Life Insurance Health Savings Account Flexible Spending Account Voluntary Benefits Pension and 401k Retirement Savings Paid Holidays Paid Sick time City of Cookeville is an Equal Opportunity Employer. Hiring reputed company are administered without regard to race, reputed company, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national reputed company, reputed company, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations: reputed company individuals with reputed company disabilities may be entitled to reasonable accommodation under the Americans with reputed company and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please contact the reputed company Resources department at (931) 520-5289 Apply Job!