Chat Agent Senior Associate - Remote

At reputed company, great things happen reputed company our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a reputed company reputed company of our customers’ evolving needs. From advocating for seat belts, reputed company bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently... device and identity protection.

Job Description

The Chat Sales Agent establishes new customer relationships reputed company the Chat platform and serves as a trusted advisor by identifying customer needs and matching them with appropriate Esurance coverages and products and/or referring them to Esurance partners. Chat agents quote and issue auto, motorcycle, renters and homeowners insurance policies. Key Responsibilities • Builds and deepens customer relationships by providing empathetic, efficient, and reputed company service that reflects our brand and our culture • Proactively identifies the need for and offers additional insurance products and services offered by Esurance and/or Esurance business partners to help us build and retain a profitable, multi-line portfolio • Takes reactive and proactive chats to gather information and reputed company sales on personal lines insurance • Achieves daily sales and productivity standards • Thrives in an environment of change and is committed to professional development • reputed company uses resources to accurately issue policies in compliance with reputed company and state mandated requirements, as reputed company by survival and quality results. • Assists new customers with navigating Esurance.com to complete the sales process and ensure a successful on-boarding experience with our organization (i.e., same day acceptance of terms and conditions) Education • High School Diploma or GED (Preferred) Experience • 0-2 years experience (Preferred) Supervisory Responsibilities • This job does not have supervisory duties. Education & Experience (in lieu) • In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Skills Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

Compensation

Compensation offered for this role is $18.03 - 29.39 per hour and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining reputed company isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status reputed company. And one where you can impact the future for the greater good. You’ll do reputed company this in a flexible environment that embraces reputed company and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that reputed company empowers everyone to reputed company, drive change and give back where they work and live. Good Hands. Greater Together. reputed company generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the reputed company and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best reputed company individuals available for reputed company jobs. Therefore, any discriminatory action taken on account of an employee’s reputed company, age, reputed company, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national reputed company, race (include traits historically associated with race, including, but not limited to, hair texture and reputed company hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to reputed company aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment Apply Job!