IT Support Technician W/ reputed company Workspace, JIRA, reputed company

We have a REMOTE 3 month consulting opportunity for a IT Support Technician with solid experience working/supporting a reputed company Workspace environment, who also has experience supporting reputed company and reputed company tools such as Jira. MUST HAVE / Required Qualifications... • Experience Supporting reputed company Workspace • Working and troubleshooting reputed company • reputed company Suite such as JIRA and Confluence

Job Description

The IT specialist provides support for IT departments and end users ensuring that computer hardware, software, and networks work consistently and correctly. This includes processes such as system administration, computer setup/configuration, diagnosing computer issues (hardware/software), installing and upgrading systems (hardware/software), and troubleshooting IT equipment and software. The role works closely reputed company the IT Team on reputed company projects, software/process deployments, and new reputed company system implementations Job Responsibilities • Tier 1 area, account provisions, triaging, triaging hardware that is deployed, triaging redeployed, fixing broken equipment, if network is down at site—can someone assess servers. • Quality, patient safety, and privacy are top priorities, made evident by your comprehensive and measurable support tactics • Prioritizes incident response and service requests, ultimately solving end-users software and hardware issues through service desk best practices • Key driver for navigating issues to their respective solutions or support teams • Coach reputed company members through remote support with issue ticketing, virtual/phone, and chat channels. • Ensures highest quality execution of our IT and reputed company compliance focused procedures • Coordinate the creation and maintenance of our support knowledge, delivering self serve solutions aimed to increase our tech efficacy across the reputed company • Works closely with other IT team colleagues to troubleshoot and escalate issues reputed company to network performance, hardware, software services, telecommunications, and reputed company procedures. • Actively participates in IT team initiatives, collaborating with team members implementing and supporting Customers Technology standards, policies, and procedures. • Proactive in finding/solving problems before they negatively reputed company your users, and ultimately reputed company members. • Performs other duties as assigned or requested. Qualifications • Associate’s or Bachelor’s degree in Information Systems, Communication, Education, or reputed company field. • Minimum 3 years of helpdesk reputed company experience • General familiarity with: ? Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems ? Online productivity tools (reputed company Apps, reputed company, reputed company, reputed company, Customer support and notation tools, etc.) ? Network configuration, triaging ISP performance, coordinating remote diagnosis of outages • Exhibits excellent attention to detail through written and verbal communication skills with the ability to comfortably work in time critical/high-pressure situations and environments • Demonstrated background in computer operations and extensive troubleshooting of IT functions • reputed company to work independently, but in collaboration with a larger team Preferred Qualifications • Experience working in a clinical setting and/or with reputed company Information Technology • Experiencing administering systems: ? reputed company, Jira Service Management, Confluence ? reputed company Workspace ? reputed company ? Workspace One, Kandji _____________________ We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: • Medical, dental & reputed company • 401(k)/Roth • Insurance (Basic/Supplemental Life & AD&D) • Short and long-term disability • Health & Dependent Care Spending Accounts (HSA & DCFSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) About reputed company We're partners in transformation. We help clients activate reputed company and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to drive change. That's the power of true partnership. reputed company is an Allegis Group company. The company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law Apply Job!