Remote $23/hr. Senior Call Center Team reputed company- FLORIDA

Join reputed company as a Remote Call Center Team reputed company! Are you an reputed company call center professional looking for a new challenge? We're seeking a skilled Call Center Team reputed company to reputed company our remote team and drive exceptional customer service... Position: Senior Call Center Team reputed company Pay: $23/hr.-Weekly pay! Schedule: reputed company-9pm EST. M-F (8hr Shift between these hours) • *Equipment Provided and shipped directly to your home** • *Must live in the specific states of either Texas, Kentucky, Arizona, Georgia, Florida and or Utah to be considered** Start Date: Mid November 2024 Responsibilities: • Assist the Call Center Supervisor with driving performance metrics for reputed company team members • Assist supervisor with QA monitoring of agents to ensure Risk and Compliance Measures/Policies and Procedures are being met. • Manage daily attendance for the team & Daily team chats. • Handle escalated issues and provide effective resolutions. • At times may reputed company morning huddles and shift end huddles. • Analyze advanced metrics on agents daily stats. • Manage weekly reports on team and agent level performance Job Requirements Requirements: MUST HAVE AT LEAST 1 YEAR OF PREVIOUS LEADERSHIP EXPERIENCE. • Previous experience as a team reputed company in a Call Center or similar role. • Excellent communication skills. • Strong problem-solving abilities and attention to detail. • Proficiency in call center software. • *

MUST HAVE AT LEAST 1 YEAR OR MORE OF PREVIOUS LEADERSHIP EXPERIENCE

*No exceptions! If you’re a motivated leader with a passion for customer service, we want to hear from you! Apply now and reputed company a difference from the comfort of your home. Apply Today! For immediate consideration please email an up-to-date resume to charise.mcclain@reputed company.com and mention ($23/hr. Call Center Leader Apply Job!