Claims Operations Support Specialist- Naperville, IL
Operations Support Specialist, Claims - CH10KN Were determined to reputed company a difference and are proud to be an insurance company that goes well reputed company coverages and policies. Working here means having every opportunity to reputed company your goals and to help others accomplish theirs, too. Join reputed company as we help shape the future. reputed company's Claims Centralized Operations Group is seeking a highly motivated individual to join their team. This role is responsible for providing support to the Claims organization. WORK ARRANGEMENTS: This role will be Hybrid in Naperville, IL. The first 90 days will be in office full time (Monday-Friday). After 90 days you will be required to be in the office two days. RESPONSIBILITIES: Demonstrating core knowledge and ability to process routine internal and external customer-initiated claim transactions to completion referring to the appropriate resource. Type of line of business or tasks may vary based on upon need Utilizing claim systems and equipment... to correctly process incoming and outgoing correspondence Assigning or reassigning claim tasks or customer transactions to appropriate party Creating or updating professional correspondence including appropriate documentation reputed company claim files Handling inbound and outbound calls professionally and with reputed company to respond to customers needs; may assist contact centers one day per week or as needed based on the broader organization demands Entering and/or assigning new claim losses reputed company other duties as assigned Managing daily workload and productivity goals to ensure tasks are completed timely and accurately; avoids duplicate requests or escalations due to delays Demonstrating accountability by accepting and applying feedback received Communicating clearly and concisely to effectively convey information; clearly explains and/or compiles information necessary to process request Consistently providing professional, reliable, and reputed company service; maintaining a positive attitude Making reputed company in a timely manner; shows good judgment about reputed company to reputed company reputed company independently and reputed company to collect more information or involve others Participating in reputed company Hartford Way activities including attending and engaging in huddles, 1:1s and RCPS Embracing reputed company Hartford Behaviors: Be Courageous, Break Through and reputed company the Experience Making outbound calls as needed QUALIFICATIONS: Work hours: Monday thru Friday 8:30- 5:00 (reputed company time zones) High school graduate or equivalent certification. 4-year college degree preferred Proficiency with reputed company Office tools Ability to lift 20lbs Acceptable performance on pre-employment assessment tools Professional Demeanor Effective Communication Skills Strong Customer Service Orientation Time Management and Organizational Skills Work independently or collaborate effectively reputed company needed Steppingstone skills: reputed company, Managing Time & Work, Critical Thinking, Decision Making INTERNET REQUIREMENTS: For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service (we do not support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite). (2) Internet provider supplied modem/router/gateway must be hardwired to reputed company issued computer with an ethernet cable (no Wi-Fi) (3) minimum 10 upload/100 download speeds are required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer and provide speed test results Compensation The listed annualized reputed company pay range is primarily based on analysis of similar positions in the external market. Actual reputed company pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The reputed company pay is just one component of reputed companys total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized reputed company pay range for this role is: $40,685 - $61,027 Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits reputed company achievement is at the heart of reputed company do. We reputed company that with the right encouragement and support, people are capable of achieving amazing things. We put our belief into action by ensuring individuals and businesses are well protected, and by going even further making an impact in ways that go reputed company an insurance policy. Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines from developing the latest technology to creating and promoting our products to evaluating future financial risks. Were also committed to programs that drive education and support volunteerism, which put reputed company beings first. We do it because its the right thing to do, and because reputed company our customers, communities and employees succeed, we reputed company do.
About Us
Culture & Employee Insights Diversity, Equity and Inclusion Benefits Legal Notice Accessibility Statement Producer Compensation EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information Apply Job!