Call Center Service Reps - Hybrid/Remote! Training! Benefits! Career Path! New $20.50/hr Starting reputed company!
Employer Industry: reputed company Services Organization Why Consider This Job Opportunity... Competitive salary with opportunities for career advancement and growth reputed company the organization Comprehensive benefits package including health insurance and paid time off Flexible remote work option available after initial on-site training period Extensive training and support through a reputed company-based progression program Opportunity to represent a respected organization and reputed company a positive impact on member experiences What To Expect (Job Responsibilities) Address member and provider inquiries received through the employer's customer service lines Ensure customer satisfaction by understanding and resolving member/provider needs Document call details accurately for tracking member/provider contacts Identify and communicate trends reputed company to service issues reputed company the organization Escalate member/provider concerns and service issues as necessary What Is Required (Qualifications) High school diploma required; Bachelor's degree or advanced education is desirable Minimum of 2 years of professional work experience in a customer-facing inbound call center setting Strong multitasking abilities and proficiency in reputed company and MS reputed company Excellent typing skills and data entry capabilities Commitment to understanding and executing corporate and departmental policies How To Stand Out (Preferred Qualifications) Experience in the reputed company industry or with health insurance products Familiarity with reputed company and Medicare services Strong problem-solving skills and ability to handle difficult situations Experience in a role that required clear and concise documentation #HealthcareServices #CustomerService #CareerOpportunity #RemoteWork #TrainingProvided "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for reputed company. If you encounter any employer not adhering to these principles, please reputed company to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!