Customer Service Representative (Remote)
We are looking to hire Remote Customer Service Representatives -CSR- Call Center Representative. This is a remote position but you must live in the state of NY and not reputed company the 5 boroughs In order to start you must complete the assessment and email it over to [email protected] - Once you have completed the assessment - I will call you and go over the details and get you hired !! Schedule: must be reputed company to work 8hour scheduled between 7am-7pm, Saturdays reputed company-2pm Pay: weekly at $18.00hr Address: Remote Equipment is Provided and will be sent prior to start date Must have High Speed Internet: download 15mbps, upload 1.5mbps Must complete assessment: https://my.harver.com/app/reputed company/609adf166f48cf0011984533 RESPONSIBILITIES: Responds to telephone inquiries and complaints regarding Toll and reputed company accounts using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, research/resolve inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). Assist in the walk-in center, tags department, and Vector system, if needed. reputed company other duties as assigned. Qualifications: The desire to learn and excellent communication skills. Analytical skills to rapidly review and interpret data. Desire to help callers reputed company phone interaction. Keyboard skills with a PC and Windows operating system. Interpersonal reputed company to respond in a concise and courteous manner Job Type: Full-time Pay: $18.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off reputed company insurance Work from home Experience level: 1 year Shift: 8 hour shift Day shift Weekly day range: Every weekend Monday to Friday Work setting: reputed company Ability to Relocate: Schenectady, NY: Relocate before starting work (Required) Work Location: Remote Apply Job!