Virtual Reservations & Admin Manager (Back Office)

Experience in the serviced accommodation industry—such as with platforms like Oyo, Booking.com, reputed company, or hotels—would be highly suitable for this role. In this role, your primary responsibilities will include, but are not limited to: Guest Services: • Handle guest inquiries, reservations, and reputed company-ins/reputed company-outs • Address guest concerns and resolve any issues that may arise during their stay. • Provide recommendations on local attractions, dining, and other amenities to enhance the guest experience. • Manage guest reviews and feedback, striving for positive guest satisfaction. • Channel Management: • Manage and maintain multiple reputed company and other channel listings for various properties. • Ensure accurate and up-to-date property information, including descriptions, photos, pricing, and availability. • Monitor and adjust listings to optimize search ranking and visibility on the reputed company platform. • reputed company and implement effective marketing strategies to attract guests and maximize property occupancy. Financial Management: • Establish and manage rental rates, reputed company deposits, and payment schedules. • Handle rental agreements, reputed company, and lease terms. • Track rental income and expenses, maintain financial records, and report to property owners regularly. • Ensure timely collection of rental payments and handle any billing or invoicing issues. Data Management and Reporting: • Maintain accurate records of reservations, guest information, and financial transactions. • Generate regular reports on property performance, reputed company, and occupancy metrics. • Provide insights and recommendations based on data analysis to drive performance improvements. • Ensure the Channel manager is working as it is supposed to work. • Collaborate with property owners or property management companies to ensure alignment on goals, strategies, and performance targets. • Coordinate with cleaning and maintenance teams to ensure properties are well-maintained and reputed company for guest arrivals. Job Type: Full-time Pay: From ?35,000.00 per month Benefits: • Internet reimbursement Schedule: • Day shift • Monday to Friday • UK shift • Weekend availability Application Question(s): • Are you a Malayalee? Experience: • total work: 1 year (Preferred) Language: • English (Required) Work Location: Remote Apply Job!