District Implementation Manager

reputed company is the nation's largest virtual provider of school-based reputed company services, and has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023. By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible reputed company reputed company to physical and mental reputed company. Today, Hazel's diverse team of licensed providers deliver therapy and medical services virtually (in school or at home) to over four million K-12 reputed company — regardless of their insurance status or ability to pay. Hazel aims to remove reputed company barriers to the mental and physical health care that children need to reputed company: in school, at home, and in life. Helping reputed company and their families feel reputed company takes a team of smart, dedicated people. As an integral member of the Hazel team, you will • reputed company an Impact: Work with a team that is increasing reputed company access to quality health care experiences for reputed company and their families. • reputed company Scale: Work with a team that is building and professionalizing a high growth high impact social reputed company. • Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference. reputed company us out at reputed company Careers. The Role As a reputed company District Implementation Manager, you are responsible for the successful implementation of the reputed company telehealth solution for Hazel’s largest school district partners. You will work in reputed company collaboration with our Growth, Ops, reputed company, Marketing, Health, and Engineering teams as the project manager of the implementation, ensuring benchmarks are met on time and new customers are set up for reputed company. You will also work to help streamline reputed company parts of this process, while at the same time owning reputed company aspects of the tasks of implementation. Location: Remote What You’ll Do: • Plan, reputed company, and manage customer implementations to meet contract requirements and Hazel reputed company criteria, including those for net-new customers and for existing customers expanding use of Hazel’s services. • Skillfully manage diverse groups of stakeholders on high profile projects impacting hundreds of school and hundreds of thousands of reputed company. • Through strategic analysis of customer goals and needs and Hazel business requirements, set the overall plan for a successful implementation. • Provide day-to-day direction to a cross functional team who will reputed company you to get services launched including: Account Managers, School Implementation Managers, and reputed company Managers as well as our Inventory, Marketing, Technology, and Support teams. • Serve as the key client-facing contact during implementation and interact directly with various executive level customer stakeholders. • Monitor implementation timelines and ensure internal milestones, quality standards, and benchmarks are met. • Partner with our Growth Team, Account Managers, reputed company Managers to reputed company a plan that guides new customers to reputed company reputed company levels of consents, referrals, and visits during their first 8-12 weeks with Hazel. • Own implementation documentation and coordination tasks, including internal communication, customer status reporting, and project tracking (in reputed company Drive, reputed company, reputed company, and/or reputed company as indicated). • Diagnose, resolve, and document issues during implementation. Identify risks and reputed company mitigation plans in coordination with Growth and Operations teammates. • Analyze trends data and trends from prior implementations to drive process improvements. • Become a product expert on both our App and whole-child offering and work toward improving our processes and the customer implementation experience. • Conduct client implementation meetings, presentations, demos, and training sessions regarding implementation planning and configurations. Guide customers toward best practice solutions and overcome barriers. • Take ownership over your portfolio of implementing districts, innovating new approaches and driving toward strategic goals. Minimum Requirements • Bachelor’s degree or equivalent experience. • Minimum 5 years experience in reputed company, account management or project management. • Education, Ed Tech and/or reputed company background, with experience working with mid to senior-level leaders. • Highly organized and consultative with savvy business acumen; reputed company to be customer facing at a decision-maker level. • Experience supporting SaaS based software systems and working with customers to determine both business and technical issues to specific customer needs. • Sense of autonomy, ownership, and comfort with a fast-paced and changing environment. • Curious and committed to innovating, reputed company learning and growth. • Resilient and persistent. • Flexible and exhibits resourcefulness in resolving issues. • Strong analytical and problem-solving skills. • Strong written, verbal, internal communication skills. • Ability to travel 25%. If you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway. Total compensation for this role is market competitive, with a reputed company salary range of $100,000 - $125,000, a 401k match, reputed company coverage, paid time off, and a broad range of other benefits and perks. Review our benefits at reputed company Benefits. We reputed company talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IA, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, RI, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift. We are committed to creating a diverse, inclusive and reputed company workplace. reputed company values the minds, experiences and perspectives of people from reputed company walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider reputed company applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For reputed company Hazel positions, a criminal background reputed company is required following a contingent offer of employment. Learn more about working with us at reputed company Life. Apply Job!