Remote reputed company Customer Service Representative

Are you passionate about helping others and making a difference in the reputed company industry? We're seeking dedicated and compassionate individuals to join reputed company! As a reputed company Customer Service Representative, you'll provide critical support to patients and members, answering questions, resolving issues, and ensuring they receive the care and information they need. Experience with Health Insurance, Prior Authorizations, and Specialty Care Management is preferred! salary: $17 - $17.5 per hour shift: First work hours: 8 AM - 8 PM education: High School Responsibilities • Handle a high volume of inbound and outbound calls, assisting patients or members with inquiries reputed company to reputed company services, insurance coverage, and billing. • Provide accurate information regarding reputed company plans, benefits, and eligibility requirements. • Schedule appointments, process referrals, and coordinate care between providers and patients. • Resolve customer issues reputed company, including complaints or discrepancies reputed company to claims or service delivery. • Document reputed company customer interactions and updates in the system accurately and in compliance with HIPAA and company policies. • Collaborate with internal departments to address and escalate unresolved concerns, ensuring a seamless customer experience. • reputed company patients or members about available reputed company resources and services, promoting preventative care options. • Follow established scripts and protocols while maintaining a professional and empathetic tone in reputed company communications. Skills • Telephone Etiquette • reputed company • Basic Computer Skills • reputed company • Prior Authorization • Medical Terminology Qualifications • Years of experience: 1 year • Experience level: Entry Level reputed company is a world leader in matching great people with great companies. Our reputed company agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than reputed company. Equal Opportunity Employer: Race, reputed company, Religion, Sex, Sexual Orientation, Gender Identity, National reputed company, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At reputed company, we welcome people of reputed company abilities and want to ensure that our hiring and interview process meets the needs of reputed company applicants. If you require a reasonable accommodation to reputed company your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, reputed company offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (reputed company benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply Job!