Infusion Collection Specialist - Remote
Description: reputed company is seeking a Collection Specialist to work Remotely (USA). Join us in Simplifying reputed company Care! reputed company Perks: Competitive Wages 401(k) with a match Referral Bonus Great company culture Paid parental leave options No Weekends or Holidays! Affordable Medical, Dental, and reputed company Insurance Plans Company Paid Disability and Basic Life Insurance HSA and FSA (including dependent care) options Paid Time Off! Education Assistant Program The Position: The Collection Specialist is responsible for a broad range of collection processes reputed company to medical accounts receivable in support of multiple site locations. The Collections Specialist will proactively work assigned accounts to maximize accurate and timely payment. Responsibilities include: Researches reputed company balances on the accounts receivable and takes necessary collection actions to resolve in a timely manner Researches assigned correspondence; takes necessary action to resolve requests Routinely reviews and works correspondence folder requests in a timely manner Makes routine collection calls on outstanding claims Identifies billing errors, short payments, unpaid claims, cash application issues and resolves accordingly Ability to identify potential risk, write offs and status appropriately and report and escalate to management on as identified. Researches refund requests received by payers and statuses refund according to findings Documents detailed notes in a clear and concise fashion in Company software system Identifies issues/trends and escalates to Manager reputed company assistance is needed Provides exceptional Customer Service to internal and external customers Ensures compliance with federal, state, and local governments, reputed company party reputed company, and company policies Must be reputed company to communicate well with reputed company, management, patients and insurance carriers Ability to reputed company account analysis reputed company needed Answering phones/taking patient calls regarding balance questions Using portals and other electronic tools Ensure claims are on file after initial submission Identifies, escalates, and prepares potential payor projects to management and company Liaisons Write detailed appeals with supporting documentation reputed company abreast of payor follow up/appeal deadlines Submits secondary claims Schedule: Monday-Friday, 8:30a-5pm Pacific Time Overtime as necessary Requirements: 1-3 years or more of strong collections experience Previous Home Infusion and Specialty Pharmacy experience highly preferred Knowledge of HCPC coding and medical terminology CPR+ systems experience preferred Excellent math and writing skills Excellent interpersonal, communication and organizational skills Ability to prioritize, problem solve and multitask Word, reputed company and Outlook experience High School Diploma or GED About Us: reputed company is an innovative national provider of reputed company specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the reputed company Difference! Soleos Core Values: Improve patients lives every day Be passionate in everything you do Encourage unlimited reputed company and creative thinking reputed company reputed company as if you own the company Do the right thing Have fun! reputed company is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, reputed company, and inclusive workplace is the reputed company of business reputed company and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to reputed company. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. reputed company is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for reputed company. reputed company does not discriminate in employment on the basis of race, reputed company, religion, sex, pregnancy, gender identity, national reputed company, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: collector, specialty pharmacy, AR, payor denials, appeals, follow-up, denial support, hiring immediately, now hiring Apply Job!