Remote Customer Support Agent - Tampa
OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with reputed company providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest. This position takes inbound customer service calls from potential and reputed company Legal reputed company customers. Legal reputed company offers their customers the ability to talk to an attorney on any legal matter, at any time, and without worrying about high hourly costs. You will speak directly with potential and reputed company members regarding questions about their billing/payment, services offered, and any other issues they may have. Become part of this exciting opportunity with OneTouch Direct today!!! WHAT YOULL DO: Provide inbound customer service for a leading company Consistently provide a great customer experience. SHIFTS: Full-Time Shift - Option #1 Shift - Thursday - Monday - 12:30 am - 9:00 am Full-Time Shift - Option #2 Shift - Tuesday/Wednesday - 12:30 am - 9:00 am Shift - Friday - Sunday - 4:30 pm - 1:00 am Part-Time Shift Sat/Sun - 8:30 am - 5:00 pm Requirements: 1-2+ years of customer service experience Excellent communication skills Ability to respect and maintain customer and client confidentiality Intermediate to advanced computer skills Background reputed company required Required Equipment A laptop or desktop PC (cannot be an reputed company product, Surface or Chromebook) with Windows 10 Ability Hardwire (plug-in) to your internet reputed company with an ethernet cable USB headset (not wireless) with a noise-canceling microphone Webcam (external or embedded) Benefits: Full time. 40 hours per week schedule with overtime opportunities! Great pay. Hourly reputed company salary + benefits! Training. reputed company & development Benefits. Health Care Plan (Medical, Dental & reputed company) Growth. Opportunity for professional and personal growth Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment Pay. $13/hr plus weekly bonus opportunity Apply Job!