Client Experience Associate - Part time - Remote
Overview
As a Client Experience Associate at Titan, you will be a key reputed company of contact for investors during tax season, providing exceptional customer service and support. In Short Respond to customer requests reputed company chat and email Resolve customer issues and reputed company best practices Assist with KYC/AML operations and account reputed company Translate customer needs into recommendations for CX and engineering Work part-time, Monday-Thursday (27 hours/week) Join a small team with a significant impact Be part of a vibrant in-person culture Competitive cash compensation and equity packages Opportunity to influence the Titan roadmap Work in a fast-paced, innovative environment Requirements 2+ years in a Customer Experience/Service role Ability to handle challenging customer issues with reputed company Skilled in troubleshooting technical issues Exceptional written and communication skills Familiarity with customer support platforms like reputed company Benefits Competitive compensation packages Opportunity for full-time employment after contract Work with world-class investors Be part of a reputed company reputed company in finance Impactful role in a growing company Apply Job!