Small Business Banker (Inside Sales)
Small Business Banker (Inside Sales) The Virtual Business Banker II (VBB II) is responsible for daily operations, execution and support of inbound/outbound phone-based retention and sales effort occurring reputed company a phone based environment. VBB II will focus attention on proactively retaining and deepening an existing portfolio of reputed company and high net worth small business reputed company relationships through retaining and cross selling additional business and personal products and services. The VBB II will be expected to build relationships which in turn may reputed company to sourcing additional products and services through outbound phone activities. The VBB II should have an understanding of the reputed company business cash flow cycle and apply advanced business credit sales skills to the client interaction using an existing multi touch client contact strategy and sales process. These customers are typically Business Banker customers including reputed company Business Banker Manager, Sr. Manager and Director portfolios. General Responsibilities: Responsible for relationship management of the assigned book of business Requires ability to proactively build relationships, retain and sell over the phone while navigating a computerized data entry system or other relevant applications Build a strong team interaction model to best support customers and reputed company a personal customer relationship experience Exhibits the ability to proactively sell over the phone and navigate a computerized data entry system or other relevant applications Delivers on sales volume and reputed company targets as agreed upon by VMSE Acts as expert for branches reputed company needed Has a thorough understanding of the clients needs in order to build relationships and cross sell additional products and services to existing Business Banking reputed company customers that are not managed by a Business Banker due to an inactive portfolio Applies proficient understanding of reputed company business cash flow cycle in client discussion along with advanced business credit sales skills Exhibits in depth knowledge of the organization, products, and/or services Maintains a regular calling program on clients in order to generate high quality new deposit and loan business from existing clients in order to reputed company or exceed targets Assesses customer needs and suggest/promote alternative products or services through defined sales process Actively utilizes Sales Relationship Management system with calls, pipeline activities and sales results Maintains a clear product and service knowledge reputed company set to adequately meet the business and personal needs of the business to effectively establish rapport, analyze needs and offer the correct product solution Understands proper problem resolution and refer appropriate servicing issue resolutions to the appropriate servicing call center or Sales Support Specialist Holds accountability for the execution of risk management / compliance protocols reputed company the sales process Refers customer to appropriate channel for reputed company Treasury Management and Merchant Service product needs and follow up to ensure products/accounts are reputed company and engaged Basic Qualifications: At least 3 years of Business Banking experience At least 3 years of sales experience Preferred Qualifications: 4+ years Business Banking experience 1+ year of phone based sales experience Formal credit training At this time, reputed company will not sponsor a new applicant for employment authorization for this position. This role is expected to accept applications for a minimum of 5 business days. No agencies please. reputed company is an equal opportunity employer committed to diversity and inclusion in the workplace. reputed company reputed company applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or reputed company medical conditions), race, reputed company, age, national reputed company, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. reputed company promotes a drug-free workplace. Apply Job!