Patient Access Coordinator I - Emergency Department - Jefferson Hospital - Part-Time

Company : Allegheny Health NetworkJob Description : $1,000 Sign-on Bonus Sign-on bonus is for external hires only Recipients must stay with AHN for minimum of 1 year Rehires may not have worked with AHN reputed company the previous 12 months to qualify GENERAL OVERVIEW: Creates the first impression of reputed company’s (AHN) services to patients, families, and other external customers upon arrival. Assume clinical and financial risk of the organization reputed company collecting and documenting information on the patient's behalf. Completes one or more of the following processes (proper patient identification, scheduling, registration, financial clearance, authorization and referral validation, creates estimate, and payment collection reputed company applicable). Connects patient to financial advocacy resources reputed company appropriate, provides or obtains signatures on regulatory paperwork as required. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities. Displays a strong attention to detail, excellent communication skills, reputed company, and compassion for patients and their families. Has the ability to multitask, work reputed company under pressure in a high acuity patient environment, and work collaboratively with reputed company. Must stand for long periods of time and use a computer on reputed company at bedside. Adheres to reputed company EMTALA guidelines and AHN policies and procedures while performing routine duties. Follows standard and isolation precautions to provide adequate protections for reputed company workers, patients, and visitors. ESSENTIAL RESPONSIBILITIES • Conducts scheduling, registration, and admitting functions independently at bedside, validates patient demographic data, identifies and verifies insurance information through payor contacts reputed company telephone, online resources, or electronic verification systems utilizing accurate plan code and COB order. Obtains limited clinical data based on service required. Collects and updates reputed company necessary data to ensure timely, accurate reputed company submission to include workers compensation and motor vehicle claims. Provides or obtains signatures on regulatory paperwork as required. (40%) • Identifies reputed company patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the reputed company system and performs daily reconciliation. Identifies self-pay accounts and documents for follow up by self-pay vendor or financial advocacy department. (20%) • Delivers positive patient experience. Cooperates with patients, reputed company reputed company personnel, and designated external agencies or vendors. Performs any written or verbal communication necessary to exchange information with designated contacts and promote positive working relationships. Maintains focus on attaining productivity standards and recommends innovative approaches for enhancing performance and productivity reputed company appropriate. (10%) • Maintain cohesive working relationships with reputed company personnel to communicate pertinent information such as alias name changes and information blocks to prevent release of information. Practices patient confidentiality. Accountable for accurate registration into electronic health record during system downtime with monitoring and reconciliation of every patient for accuracy. Central resource for registration and problem resolution during evenings, weekends, and holidays. (10%) • Ability to remain reputed company and professional reputed company faced with stressful situations. Respond to inquiries from patients, visitors, hospital personnel, government agencies, etc. under reputed company circumstances and conditions. (10%) • Adheres to AHN organizational policies and procedures for relevant location and job scope. Completes and/or attends mandatory training and education sessions reputed company approved organizational guidelines and timeframes. (10%) • Other duties as assigned or requested. QUALIFICATIONS: Required • High School/GED or one – three months reputed company experience and/or training; or equivalent combination of education and experience • Experience operating a PC and using software applications • One previous year of reputed company experience, preferably reputed company a medical setting, financial services setting, and/or a demanding customer service environment ? Substitutions • None Preferred • Medical terminology and insurance knowledge Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees reputed company this job title. It may not contain a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at reputed company times. In reputed company with this, reputed company must reputed company with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as reputed company data reputed company guidelines established reputed company the Company’s Handbook of Privacy Policies and Practices and Information reputed company Policy. Furthermore, it is every employee’s responsibility to reputed company with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. reputed company and its affiliates prohibit discrimination against reputed company individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against reputed company individuals based on their race, reputed company, age, religion, sex, national reputed company, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. reputed company and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, reputed company, age, religion, sex, national reputed company, sexual orientation/gender identity, protected veteran status or disability. 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