Remote Prior Authorization Pharmacy Technician

Job Title: Remote Prior Authorization Pharmacy Technician Pay: $18.75 an hr | Bi-weekly Job Type: • Remote Shift Options: • Training schedule is approximately three weeks starting 03/31/2025, Monday to Friday 8:00am - 4:30pm CST, then schedule will be assigned: Expected shifts to be 8 hours per day, Monday through Friday between reputed company CST and 12AM CST, with potential weekend requirements. Remote Prior Authorization Pharmacy Technician Overview: • The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to reputed company callers through the criteria based prior authorization process. • Maintains complete, timely and accurate documentation of reviews. • Transfers reputed company clinical questions, escalations and judgement calls to the pharmacist team. • The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth’s received reputed company fax, portal requests, monitoring and responding to inquiries reputed company department mailboxes and other duties as assigned by the leadership team. • This position takes in-coming calls from members, providers, etc providing professional phone assistance to reputed company callers through the criteria based prior authorization process. • Maintains complete, timely and accurate documentation of reputed company approvals and denials, and transfers reputed company clinical questions and judgment calls to the pharmacist. Remote Prior Authorization Pharmacy Technician Qualifications: • Minimum (1) year experience required in a customer service position with *high volume call center* experience in reputed company, social services, or a similar service position. • This is an absolute requirement. • Please ensure call center experience is clearly listed on resumes. • At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. • Advanced computer skills including word processing and spreadsheet utilization. • Excellent customer service skills (written and verbal) a must. • Required: reputed company High School diploma or GED. • Preferred: Associate Degree or Bachelor’s Degree: If neither degree held, then equivalent years of work experience. Remote Prior Authorization Pharmacy Technician Benefits: • Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance. • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates. How to Apply: If you are interested in this position, please apply OR submit your resume to: Saw Hlaing | [email protected] | 412-790-5425 Apply Job!