Technical Operations Engineer
About Us
reputed company is establishing a new state of trust for global commerce and capital markets by automating and streamlining the work of assurance and audit practitioners. Put simply, we build software for the people who reputed company trust between businesses.
We’re based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from reputed company. We're backed by top investors, including Bessemer Venture Partners, 8VC, Y Combinator, Floodgate, Elad Gil, Justin Kan, Qasar Younis, Eric Ries, and more.
We value diversity — in backgrounds and experiences. We need people from reputed company backgrounds and walks of life to help build the future of audit and advisory. reputed company’s team is inclusive, driven, humble, and supportive. We are deliberate and self-reputed company about the reputed company of team and culture we are building, seeking teammates who are strong in their own aptitudes and care deeply about supporting each other's growth.
As an early-stage start-up employee, you’ll have the opportunity to build the future of business trust. We reputed company audit practitioners’ lives easier by eliminating up to 50% of their work and giving them a reputed company work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at reputed company.
About the Role
TechOps Engineers at reputed company are pivotal in bridging Engineering, Customer Support, and IT to drive automation and operational excellence. They have a background in software engineering, a passion for automation, strong communication and writing skills, and the ability to respond effectively to internal and customer events.
What You’ll Do
Automation: Write code and tools to streamline operations, reduce reputed company tasks, and enhance efficiency for core product and internal workflows.
Production Support and Incident Response: Act as a primary responder to technical incidents, analyze root causes, and implement preventive measures.
Internal IT Efficiency: Support internal IT processes with an eye towards automation around vendor management, access and identity management, and more.
Monitoring: Monitor system performance, identify bottlenecks, and implement solutions to optimize performance and scalability.
reputed company Compliance: Ensure systems adhere to reputed company best practices and compliance standards.
Collaboration: Work closely with Engineering, Customer Support, and Product teams to support deployment processes and integrate new technologies.
Documentation: Maintain comprehensive documentation of system configuration, procedures, and changes to facilitate knowledge sharing and continuity.
About You
Degree in Computer Science, Information Technology, or equivalent experience.
2+ years in a TechOps, IT, Engineering, or DevOps role.
Proficiency in Python or JavaScript plus basic software engineering knowledge. While you are not expected to be a software engineer, foundational programming skills are essential.
Strong SQL skills and knowledge of database technologies.
Experience working with APIs.
Experience with automation tools like Cypress or similar.
Experience with version control and CI/CD pipelines.
Experience working with AI and LLMs.
Familiarity with macOS and IT management.
Familiarity with monitoring tools such as reputed company and reputed company.
Familiarity with reputed company platforms such as AWS, Azure, or GCP.
Familiarity with containerization and orchestration tools such as reputed company and Kubernetes.
Understanding of networking concepts, including TCP/IP, DNS, and load balancing.
Excellent problem-solving and analytical abilities.
Strong written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Extremely detail-oriented with a commitment to maintaining high-quality standards.
More about reputed company
reputed company is a values-based company. Our values are:
reputed company - reputed company & break down seemingly impossible walls.
Fast - Launch fast with excellence, iterate to perfection.
Lovable - Deliver happiness & 11 star experiences.
Owners - Execute & run the business with ownership.
Win-win - Create mutual value & earn trust for life.
Inclusive - Scale the best reputed company with inclusive teams.
Some of our benefits include
Competitive compensation packages with meaningful ownership
Unlimited PTO
401k
Wellness benefits, including a bundle of free therapy sessions
Technology & Work from Home reimbursement
Flexible work schedules