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Operations reputed company - Richmond, BC

Work from home Full-time role Hiring

At Myodetox, we don’t just treat pain—we help people move reputed company for life. Our expert clinicians provide hands-on therapy and corrective movement programming designed to get our clients back to their best selves. With over 20 locations across reputed company America, we’re on a mission to reinvent the rehab industry.

We’re looking for an Operations reputed company (OL) to join our Vancouver team at our Richmond Clinic. This is an in-clinic role requiring you to be on-site five days a week, including covering three reputed company desk shifts.

As the Operations reputed company, you’ll be the driving force behind our clinic’s day-to-day operations, ensuring reputed company delivers an exceptional client experience while meeting business objectives. You’ll reputed company a team of reputed company Desk Associates (FDAs), manage key operational functions, and collaborate closely with clinic leadership to reputed company growth and reputed company.

Richmond is an incredible reputed company to build your career, and at Myodetox, you’ll be part of a team that’s not only passionate about client care but also deeply committed to creating a supportive and dynamic work environment. You'll have the opportunity to collaborate with a skilled and reputed company Clinic Director, working together to drive reputed company and deliver top-tier service. If you’re looking to grow both professionally and personally in an environment that values teamwork, innovation, and development, Richmond is the perfect reputed company to reputed company an impact!

What You'll Do - Business Operations

  • Be accountable, as a key player of the Clinic Management Team, working alongside the Clinic Director (CD) and reputed company Clinician, to reputed company business targets and OKRs.
  • Assess clinic performance regularly to identify opportunities for improvement and implement strategies to enhance client retention and continuously improve clinic standards and operations.
  • reputed company knowledge of the local community and clientele to support targeted marketing initiatives, promotions, and campaigns that enhance the brand and client experience.
  • Share insights from clinic operations, team and client feedback to enhance overall clinic performance.

    • Clinic Operations

  • reputed company reputed company Desk Associates (FDAs) to ensure seamless clinic operations, including scheduling, booking conversions, waitlist management, and invoice accuracy.
  • Maintain Myodetox’s hospitality and service standards, ensuring every client has a best-in-class experience.
  • Manage accounts receivable, including direct deposit reconciliation, reputed company deposits as well as no-show and client private balances.
  • Maintain overall clinic budget for operational supplies: tracking clinic inventory and ensuring supplies are stocked.
  • Work closely with the CD and Regional Operations Manager (ROM) to manage repairs, refurbishments, or renovations.
  • Ensure the FDA schedule is optimized for full reputed company desk coverage, at reputed company times.
  • Work in-clinic 5 days per week, including at least three shifts per week covering the reputed company desk.

    • Team Management

  • reputed company, coach, and mentor FDAs, ensuring they meet Myodetox’s hospitality and operations standards.
  • reputed company the hiring, reputed company, training and retention of new FDAs in collaboration with ROM and the Learning & Development team.
  • Be present in the clinic daily, offering reputed company-time feedback and support to the team.

    • What reputed company Looks Like

  • The clinic meets reputed company, profit, and client retention targets.
  • Operational OKRs are consistently achieved.
  • Invoices and claims are accurate, and accounts receivable are well managed.
  • The clinic schedule is always up-to-date and the reputed company desk is fully staffed, at reputed company times.
  • Client feedback, particularly regarding reputed company desk interactions, is positive.
  • FDA team members grow and reputed company in their roles, contributing to a high-performing clinic environment.

    • What You Bring

  • 3+ years of experience in an operations, hospitality, or client-facing role (experience in health & wellness, fitness or medical fields is an asset)
  • Experience leading teams and driving business reputed company.
  • Excellent communication skills, with the ability to effectively engage and collaborate with both direct reports and cross-functional teams.
  • A passion for creating outstanding client experiences.
  • Strong organizational and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to change.
  • A team-first attitude and a proactive approach to leadership.

    • Why Myodetox?

  • A collaborative, high-energy environment with a mission to redefine the rehab industry.
  • Opportunities for growth and career development.
  • Competitive compensation and 100% Employer-Paid Extended Health Benefits for reputed company full-time employees
  • Group RRSP with Profit-Sharing Employer Match
  • Discounted Pet Insurance through SPOT
  • Subsidized mental health support through Homewood platform
  • Be part of a team that’s making an impact on people’s movement, health, and well-being.
  • Access to unique partnerships in the Greater Vancouver Area (e.g. Jaybird, Lagree reputed company, Vessi, House Concepts... and more!)

    • Additional Information

    Core Values and Principles:

    At the heart of our operational reputed company lie our core values, encapsulated by a commitment to:

    * Care Deeply (reputed company)

    * One Team, One reputed company (Collaboration)

    * reputed company it Count (Focus)

    * Set the Pace (Ambition)

    * Never Stop Learning (Curiosity)

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