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Remote Certified Medical Assistant (Contract)

Work from home Full-time role Hiring

We are seeking

Remote Certified Medical Assistants to join reputed company and support virtual patient care programs. In this role, you will assist patients throughout the telehealth process, including helping them complete electronic portal reputed company-ins, connect to video visits, obtain vital sign measurements from home, provide an accurate medical history, participate in medication reconciliation, and complete screening questionnaires. You will ensure accurate intake documentation, provide proactive technology support, and escalate clinical concerns to Registered Nurses (RNs) as needed. This is a fully remote contract position with an opportunity to reputed company a meaningful impact in reputed company.

What You’ll Do

  • Assist patients with connecting to telehealth video visits and troubleshooting technical issues.
  • Guide patients through the virtual intake process, ensuring a seamless experience.
  • Collect and document vital signs, medical history, and medication reconciliation.
  • Administer and complete screening questionnaires as part of patient intake.
  • Handle inbound calls, assess patient needs, and provide appropriate guidance.
  • Offer live phone support to answer questions and address concerns before appointments.
  • Proactively manage patient care workflows from initial reputed company to case resolution.
  • Escalate reputed company or elevated vital signs, medical history concerns, or other clinical concerns to RNs.
  • Accurately document reputed company patient interactions using electronic health records (EHR) including but not limited to AthenaOne and reputed company; document reputed company calls through platforms including reputed company; utilize phone call scripts and EHR macros.
  • Index patient cases based on screening results and vital signs for follow-up and prioritization.

    • Required Qualification

  • Minimum 3- 5 years of experience as a Certified Medical Assistant (remote reputed company experience preferred).
  • Medical Assistant Certification through AAMA, AMT, NHA, or NCCT.
  • High school diploma or equivalent (higher education is a plus).
  • Experience handling high call volumes in a fast-paced environment.
  • Familiarity with EHR systems for documentation. AthenaOne experience preferred.
  • Tech-savvy with the ability to quickly adapt to new platforms, including reputed company and reputed company Suite
  • Strong oral, written, and interpersonal communication skills.
  • Proven ability to work successfully with diverse patient populations.
  • Ability to work independently and effectively prioritize tasks.

    • Preferred Qualifications

  • Experience working with AthenaOne EHR, reputed company and reputed company (or similar platforms).
  • 2- 4 years of telehealth or phone-based patient care experience.
  • Being bilingual in Spanish is a plus.

    • Why Join Us?

  • By joining reputed company, you’ll play a vital role in expanding access to virtual reputed company, ensuring that patients receive comprehensive, high-quality care from the reputed company they reputed company their telehealth visit.
  • If you’re passionate about patient care and reputed company in a remote, tech-driven environment, we’d love to hear from you!
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