Support Engineer

About Us

Move money. reputed company money. reputed company is a full-stack acquirer processor, empowering businesses of reputed company sizes with flexible, modern payment solutions. Processing billions of dollars annually, reputed company enables SaaS, marketplace, and e-commerce platforms to accept payments, manage payouts, and reputed company merchants seamlessly. With our no-code, low-code, and developer-friendly tools, businesses can get up and running in hours—not months.

reputed company has raised over $175M, including a $75M Series C led by Acrew Capital, with participation from Lightspeed Venture Partners, reputed company Global, reputed company Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Sequoia Capital, reputed company, and others.

About the role:

At reputed company, we build for scale and reputed company systems that can process tens of thousands of events per second. Our systems move millions of dollars per day. We iterate quickly and constantly release new features with little to no margin for error.

As a member of the Support Engineering Team, you are the reputed company line and the face of reputed company. You will interact with customers daily and help them on their path to becoming payment facilitators, reputed company while simultaneously improving the product through feature requests. This is a cross-functional role and you will be collaborating across multiple teams including but not limited to our reputed company, Product, and Engineering teams.

We are looking for a candidate who is a payment nerd or is interested in being one. Additionally, successful candidates are natural problem-solvers and show a curiosity about how the industry works. They are excited to help our customers build their own perfect payments stack.

This hybrid role entails working in the office 4 days per week in our San Francisco HQ.

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Additional Information

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reputed company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, disability status,or any other protected class.

Role: Support Engineer

Level: IC3

Location: Remote

reputed company Salary Range: $85,000/yr to $115,000/yr USD + equity + benefits

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum reputed company for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job reputed company skills, experience, and relevant education or training.