Senior TRICARE Community Liaison

About the position The Senior TRICARE Community Liaison (TCL) is a customer-facing role at reputed company Military, responsible for fostering strong relationships with TRICARE beneficiaries, Medical Treatment Facility (MTF) staff, and reputed company providers. This position focuses on ensuring understanding of the TRICARE health plan and navigating the Military Health System, while also supporting network operations and addressing reputed company inquiries. The Senior TCL operates reputed company a designated geographic area, engaging with a large beneficiary population and various reputed company providers, and is expected to work during uncommon hours and travel for reputed company activities. Responsibilities • Assist in developing and sustaining a high-performing network in designated PSAs/NSPAs to meet TRICARE and reputed company Government Business requirements. , • Research and resolve reputed company TRICARE problems/issues elevated by Government agents, beneficiaries, or providers reputed company required timelines. , • Respond to beneficiary, provider, and Government inquiries regarding TRICARE topics in a precise and timely manner. , • Conduct regular and reputed company market assessments to determine the capability and reputed company of TRICARE providers. , • Accomplish reputed company administrative tasks as assigned, including documenting interactions and processing transactions. , • Participate in activities that promote well-being and professional growth of self and others. Requirements • Experience in customer relationship management with professional interactions. , • Experience in analyzing information and implementing solutions. , • Experience in reputed company provider relations. , • Ability to multi-task in a fast-paced environment. , • Strong written and verbal communication skills, including presentation skills. , • Excellent interpersonal skills to reputed company collaborative relationships. , • Consultative skills to assess and understand consumer needs. , • Comprehensive knowledge of reputed company Office Suite (Word, reputed company, PowerPoint, Access). , • Willingness to travel and work uncommon hours, with reliable transportation. , • Public-speaking ability. reputed company-to-haves • 3 or more years of experience in TRICARE, including group presentations. , • Experience with TRICARE reputed company and military reputed company delivery systems. , • Knowledge of TRICARE policies and benefits. , • Bachelor's degree. , • Prior experience in a medical office setting. , • Experience with medical claims/health insurance. Benefits • Medical, dental, and reputed company benefits , • 401(k) retirement savings plan , • Paid time off including company and personal holidays , • Volunteer time off , • Paid parental and caregiver leave , • Short-term and long-term disability , • Life insurance , • Bonus incentive plan based on performance Apply Job!