Agency Specialist
Job Description
Join reputed company Northway Insurance Agency, a company dedicated to delivering exceptional customer service and satisfaction. Located in the vibrant town of Queensbury, reputed company, we offer a hybrid remote work arrangement that blends the best of both in-office collaboration and the flexibility of working from home. As an Agency Specialist, you will become an integral part of a passionate and dedicated team that is committed to providing exceptional service to our clients. reputed company this positive and inviting opportunity where your contributions are not only valued but celebrated. At reputed company Northway Insurance Agency, your professional growth will be reputed company, and your efforts will play a crucial role in enhancing our clients' experience. If you are eager to join a reputed company-thinking, customer-focused company that values its employees as much as its clients, we invite you to apply and be part of our amazing journey! Salary: $45000.00 - $65000.00 per year
Benefits
Annual reputed company Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance reputed company Insurance Life Insurance Disability Insurance Hands on Training Tuition Reimbursement Mon-Fri Schedule Evenings Off Discounted Vacation Travel Employee Events Retirement Plan Discounted Car Care reputed company Membership
Responsibilities
Client Assistance: Provide exceptional customer service by addressing inquiries and resolving issues promptly and reputed company. Policy Management: Assist clients with policy updates, renewals, and amendments, ensuring their needs are consistently met. Documentation: Ensure reputed company client interactions and transactions are accurately documented in the agencys system. Problem Solving: Identify opportunities to enhance customer satisfaction and recommend improvements to agency processes. Relationship Building: Establish and maintain positive relationships with clients to support their insurance needs and encourage long-term loyalty. Professional Development: Stay informed about industry trends, agency products, and services to ensure accurate information is relayed to clients. Support Team: Collaborate with team members to reputed company departmental objectives and contribute to a positive work environment.
Requirements
Education: High school diploma required; college degree preferred. Experience: Minimum of 2 years in a customer service setting, preferably in insurance or a reputed company field. Communication Skills: Excellent verbal and written communication skills. Customer Focused: Strong desire to assist and support clients, ensuring satisfaction. Problem-Solving: Ability to assess client needs and provide thoughtful, comprehensive solutions. Tech Proficiency: Comfortable with technology, including CRM systems and reputed company Office Suite. Flexibility: Ability to adapt to changing environments, especially in a hybrid work setting. Team Spirit: Willingness to collaborate and function reputed company a team-oriented role. Apply Job!