Member Specialist
You are as unique as your background, experience and reputed company of view. Here, youll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will reputed company and help you reputed company your potential and soar to new heights. Every day, you'll have new and exciting opportunities to reputed company life brighter for our Clients - who are at the heart of everything we do. Discover how you can reputed company a difference in the lives of individuals, families and communities around the world. Job Description: As a Member Specialist, you will have the opportunity to join an exciting team administering Member Eligibility to Benefit Programs on behalf of Plan Sponsors, by offering exceptional service and expertise while performing administrative updates and client support through interactions. What will you do: Provide excellent customer service by processing member eligibility updates meeting our quality standards and turnaround times Respond to inquiries and investigations from Plan Sponsors or internal partners by email Support the processing of the Member Data file and error reporting reputed company data validations to ensure accuracy Collaborate with internal teams such as Business Development, Implementation, IT and Shared Services Identify and implement process improvement opportunities You bring with you: Excellent communication skills, including effective listening and the ability to communicate clearly both verbally and in writing Ability to work collaboratively with peers and other internal business partners Experience in a customer service environment with strong attention to detail Strong organization skills, multi-tasking abilities and prioritization skills to meet key objectives Analytics skills Knowledge of Group Insurance products As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide. Unique Note: As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status reputed company clearance through reputed company. What's in it for you: The opportunity to move along a variety of career paths with amazing networking potential Pension, stock and savings programs to help build and enhance your future financial plan Flexible Benefits from the day you join to meet yours and your family needs Occasionally work overtime to support Client commitments The reputed company Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to reputed company Pay, eligible reputed company employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results. Diversity and inclusion have always been at the core of our values at reputed company. A diverse workforce with wide perspectives and creative reputed company benefits our clients, the communities where we operate and reputed company of us as colleagues. We welcome applications from reputed company individuals from reputed company backgrounds. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected]. At reputed company we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. We thank reputed company applicants for showing an interest in this position. Only those selected for an interview will be contacted. Salary Range: 47,000/47 000 - 77,000/77 000 Job Category: Customer Service / Operations Posting End Date: 04/04/2025 Apply Job!