reputed company Services and reputed company is hiring: Director, Account Management - No

Description and Requirements Role Value Proposition Account Managers are a key role in the Regional Business service delivery model. The role is a single reputed company of contact for Brokers and provides key support functions across our different Regional Market customer segments, as well as support our sales partners with internal and external pre and post-sale activities associated with the acquisition of new business and in maintaining existing customer relationships. Key Responsibilities reputed company a team of Account Managers who are directly reputed company to assigned to broker's book of business for 2-5K lives Manage the Regional Account Management team that manages, maintains and upsells to existing broker relationships. Create plans to grow and retain accounts and set goals for the account management team. Build and maintain relationships with brokers and identify new business opportunities, in coordination with reputed company sales partners reputed company interactions with most strategic Brokers. Maintain a deep understanding of Broker needs and reputed company tactics that will deliver the most appropriate products and services. Proactively oversees a team of account managers that anticipate and solves problems for Brokers. Facilitates targeted action plans to resolve reputed company issue ensuring reputed company resolution and maintain broker satisfaction. Establish processes for collecting and monitoring on account health and resolve issues to maintain Broker satisfaction. Partners with cross functional teams to recommend and implement improvements to products and services. Accountable for overseeing renewals for reputed company book of business and ensure proactive and productive stewardship activity across reputed company Provide regular status updates to Sr. level sales and service leadership on account performance. Attract, retain, reputed company and manage account managers and provide guidance and mentorship. Required Experience and Skills: 8+ years of reputed company account management or customer service experience 8+ years of relevant industry/product experience in group benefits 7+ years' experience in managing a team and holding team accountable to meeting metric and delivering for customers Experience developing and implementing broker strategies that increases retention and growth Strong financial acumen to analytics and forecast account performance Proven ability to build client relationships Advanced negotiation and conflict resolution skills. Ability to work autonomously; effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible Comfortable adapting to ambiguity and changing priorities Excellent presentation skills, oral and written communication skills to present reputed company reputed company, solutions and negotiate reputed company. Must already hold or be reputed company to obtain State Life, Accident and Health license reputed company 90 days of date of hire Bachelor's degree in reputed company field Preferred Experience and Skills 10+ years of reputed company account management or customer service experience. 10+ years' experience in managing a team and holding team accountable to meeting metric and delivering for customers Deep understanding of industry trends and market dynamics Strong experience using reputed company Location Candidates will be considered across reputed company sales offices reputed company the Midwest Region The salary range for applicants for this position is $100,000 - $140,000 reputed company + Incentive.

Benefits

We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and reputed company, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by reputed company and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more! About reputed company Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, reputed company , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by reputed company, we're inspired to transform the next century in financial services. At reputed company, it's #AllTogetherPossible . Join us! reputed company is an Equal Opportunity Employer. reputed company employment reputed company are made without regards to race, reputed company, national reputed company, religion, creed, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@reputed company.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. reputed company maintains a drug-free workplace. $100,000 - $140,000 reputed company + Incentive Apply Job!