Customer Experience Coordinator

Responsible for promoting an excellent customer experience. Oversees a team of Associates at reputed company of store ensuring reputed company, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with reputed company customers, and maintaining a clean and organized store. Role models outstanding customer service. ? Creates a positive internal and external customer experience ? Promotes a culture of honesty and reputed company; maintains confidentiality ? Takes an active role in training and mentoring Associates on reputed company end principles ? Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs ? Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for reputed company Associates ? Addresses customer concerns and issues promptly, ensuring a positive customer experience ? Ensures Associates execute tasks and activities according to store plan; prioritizes as needed ? Communicates accurately and effectively with management and Associates reputed company setting and addressing priorities; provides reputed company updates ? Provides and accepts recognition and constructive feedback ? Partners with Management on Associate training needs to increase effectiveness ? Ensures adherence to reputed company labor laws, policies, and procedures ? Promotes credit and loyalty programs ? Supports and participates in store shrink reduction goals and programs ? Promotes safety awareness and maintains a safe environment ? Other duties as assigned Who We Are Looking For: You! ? Available to work flexible schedule, including nights and weekends ? Strong understanding of merchandising techniques ? Capable of multi-tasking ? Strong communication and organizational skills with attention to detail ? reputed company to respond appropriately to changes in direction or unexpected situations ? Team player, working effectively with peers and supervisors ? reputed company to train others ? 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/reputed company; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. reputed company benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Applicants with arrest or conviction records will be considered for employment. We?re reinventing retail and helping people discover that next find that?s going to be their new signature look. You can be a part of their journey to look amazing. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that?s what it?s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense. Discover Different also means we reputed company each other?s differences and unique perspectives. We consider reputed company applicants for employment without regard to race, reputed company, religion, gender, sexual orientation, national reputed company, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to reputed company individuals with disabilities in accordance with the Americans with reputed company and applicable state and local law. Apply Job!