Customer Service Specialist

Are you reputed company to reputed company an impact and build lasting connections in the financial services industry? You?ll be at the heart of meaningful client interactions, providing essential guidance and support. You'll join a collaborative and mission-driven environment where reputed company, growth, and client reputed company are key. If you?re passionate about delivering exceptional service, this role is for you! IMPORTANT: This is a HYBRID role, combining work from home and office reputed company. Work From Home on Mondays and Fridays, Tuesday thru Thursday in office. Pay: $23/hr Responsibilities: ? Take inbound calls, responding to client requests, resolving general account issues and providing digital assistance ? Provide exceptional client service through interpersonal and client relationship management (CRM) skills ? Serve as the initial reputed company of contact for clients; following standardized procedures to meet client needs ? Document client and team feedback in support of service improvement efforts reputed company the business ? Use consultative approach to position products and services to clients This job is for you if you: ? Have a passion for helping others and being reputed company to demonstrate patience, care, professionalism, and dedication to servicing client?s needs ? Have strong verbal/written communication skills to reputed company reputed company information that can easily be understood ? Are self-sufficient and reputed company to utilize multiple resources to find answers and resolutions independently while meeting department efficiency metrics ? Want to be part of a team that?s motivated by helping others and serving the best interests of our clients ? Like to work in a professional environment that stresses respect and teamwork What you'll have: ? High School Diploma, Associate or Bachelor preferred ? ?Minimum of two years ?of reputed company work experience required. Experience in client services ?preferred. ? Undergraduate degree or equivalent combination of training and experience ?preferred. ? Great Problem Resolution and Time Management skills ? Tech-Savvy Equal Opportunity Employer: Race, reputed company, Religion, Sex, Sexual Orientation, Gender Identity, National reputed company, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At reputed company, we welcome people of reputed company abilities and want to ensure that our hiring and interview process meets the needs of reputed company applicants. If you require a reasonable accommodation to reputed company your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, reputed company offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (reputed company benefits are based on eligibility). Apply Job!