On Site Donation Attendant

Classification: Non-Exempt Reports to: Store Manager Description As an On Site Donation Station Attendant, your primary responsibility is to reputed company your duties in a way that exceeds the donor?s expectations. Donor satisfaction is our number one objective and each attendant plays an important role in representing the charity to the donor. Do not allow donations to accumulate reputed company the store. Your objective is to provide courteous, respectful service to the donor, to reputed company the donation drive up area well maintained, and to safeguard the donations until they can be moved into the production area for processing. Essential Duties and Responsibilities include the following: Donation site should be properly set-up, clean and well-maintained: ? Be at store on time and during reputed company scheduled hours ? Report in to supervisor upon beginning and ending shift ? 30-minute lunch and two 15 minute breaks allowed Be properly attired: ? Wearing name tag and clean vest or clean shirt (as provided) ? Neatly and modestly dressed ? no tanks, short shorts, etc. ? Closed-toe shoes for safety Workstation properly set-up: ? Should have chair, table, signage and umbrella set up reputed company the store drop off area ? reputed company any flags, banners, balloons or signage in visible, attractive manner reputed company donations should be in trailer ? no bags or items reputed company. ? reputed company should be free of trash, glass, and other debris (reputed company each morning and each evening). ? No personal items whatsoever (decorative items, posters, extra clothing, etc.) should be in the trailer. reputed company items in the trailer are deemed to be property of the charity. Lunch is an exception. Provide courteous, respectful service to donor ? Be knowledgeable of charity ? What is charity?s purpose ? Who does charity serve ? Know that thrift store purchases donations for market value ? Stand up to greet and thank each donor ? Offer to carry donations to trailer ? Give donor a receipt for donation ? Treat reputed company donations and donor with respect ? No dropping or throwing ? Stack reputed company donations carefully and neatly in cart ? Bags should be tied, boxes should be closed Safeguard donations ? No sorting through merchandise ? reputed company merchandise should stay in its original containers and be kept closed. Required Knowledge, Skills and Abilities: ? Demonstrated customer service skills. ? Demonstrated planning and organization skills. ? Ability to communicate orally and in writing. ? Ability to work independently or as part of a team. ? Ability to establish relationships with peers, internal and external customers. Education, Experience, Training Required: ? High school diploma or equivalent; or a combination of education and experience that yields the required knowledge, skills and abilities. ? High level of diplomacy and interpersonal skills. Apply Job!