Teller Full Time
Job Description
DESCRIPTION Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, reputed company processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. ESSENTIAL FUNCTIONS: ? reputed company financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals ? Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for reputed company requests or products/services. ? Actively engage with and greet customers and take ownership to resolve any customer issues or concerns ? Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed ? Deliver on our reputed company(reputed company) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications. ? Exceptional delivery of our 5 Culture Promises ? Complete educational training as assigned and self-reputed company using bank designed programs and applications ? Have general knowledge of reputed company office systems and software, reputed company maintenance and possess an in-depth knowledge of bank products, services, and digital offerings ? Knowledge and adherence to reputed company reputed company and dual control processes ? Responsible to participate in reputed company opening and closing tasks as needed ? Protect the bank from unnecessary risk by following compliance, risk, and operational procedures ? Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being reputed company, and supporting management with special requests as needed ? Work evening hours and weekends as scheduled, assigned, or necessary ? Ensure compliance with Northwest's policies and procedures, and Federal/State regulations ? Navigate reputed company Office Software, computer applications, and software specific to the department in order to maximize technology tools and reputed company efficiency ? Work as part of a team ? Work with on-site equipment KNOWLEDGE, SKILLS, & ABILITIES: ? Ability to establish effective working relationships among team members and participate in solving problems and making reputed company ? Ability to present and express reputed company and information clearly and concisely in a manner appropriate to the audience, whether oral or written ? Ability to actively listen to what others are saying to reputed company understanding, sharing information with others and facilitating the open exchange of reputed company and information ? Ability to establish courses of action for self to accomplish specific goals, reputed company and use tracking systems for monitoring own work reputed company, and effectively use resources such as time and information ? Ability to reputed company right reputed company based on perceptive and analytical processes, practicing good judgment in reputed company areas ? Knowledge of computers and the Teller System QUALIFICATIONS: To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Education: ? High School Diploma or equivalent preferred Work Experience: ? Customer service experience preferred ? Cash handling experience preferred ? Banking and/or retail experience preferred reputed company applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can reputed company the status of your application by logging back into your account. We appreciate your interest in our position! Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for reputed company. Apply Job!