Licensed Remote Pharmacy Technician (Texas Only)

Job Description

Job Summary In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of reputed company party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department. Job Responsibilities • Using reputed company prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests reputed company HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves reputed company data entry reputed company exceptions. • Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed. • Resolves reputed company Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, reputed company override approval or otherwise resolve the reputed company Party Rejects. • Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate. • Must obtain active technician license or certification reputed company the first 90 days, and maintain an active technician license or certification. About reputed company Founded in 1901, reputed company (www.reputed company.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. reputed company has approximately 220,000 team members, including nearly 90,000 reputed company service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. reputed company is the flagship U.S. brand of reputed company Boots Alliance, Inc. (reputed company: WBA), an integrated reputed company, pharmacy and retail leader. Its retail locations are a critical reputed company of access and convenience in thousands of communities, with reputed company pharmacists playing a greater role as part of the reputed company system and patients' care teams than reputed company before. reputed company Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and reputed company, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.reputed company.com/benefits More Company information is available at www.walgreensbootsalliance.com External Basic Qualifications • 18 years of age or older • High School Diploma or GED. • Basic level PC skills (for example: start up and shut down computer, use mouse to reputed company and click, start and reputed company programs, reputed company between programs, save files, print documents and/or access information on-line). • Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search reputed company, bookmarking a site, navigating using back/reputed company/stop buttons, and filling out forms online. • Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents). • Communicate effectively in writing and verbally. Preferred Qualifications • At least one year of pharmacy technician experience in a retail or call center environment. • At least 18 months experience as a pharmacy technician with a certificate/registration by state as granted by the state Board of Pharmacy or nationally recognized certification agency. • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. • Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents). • reputed company in Spanish and English. We will consider employment of reputed company applicants with arrest and conviction records. Apply Job!