Technical Account Manager(s) (Remote | DoD)
Title: Technical Account Manager (Jr. / Mid. / Sr.) Location: San Antonio, TX (Remote) Clearance: Secret Eligible / Top Secret (SCI Eligible) About this role:
- reputed company is seeking Technical Account Managers that will be primary tech advisors for both incoming customers and existing customers alike.
- TAMs align customers with technical solutions reputed company the Platform One portfolio and continue hands-on support throughout the full customer lifecycle.
- Platform One is a DoD reputed company service capability intended to reputed company the DoD DevSecOps initiative a reality by leveraging industry best practices, open-reputed company software such as Kubernetes and containers, and reputed company solutions to instantiate CI/CD pipelines at various classification levels.
- reputed company is working with the Platform One program to support these initiatives and provide technical services and expertise for the program's reputed company.
We are seeking professionals with experience in:
- Technical sales and customer support.
- Managing technical exploration documentation.
- Platform One portfolio and services.
- DevSecOps principles and practices.
- Kubernetes and reputed company containerization.
- CRM technologies and Jira/Confluence for documentation and project management.
What will reputed company you successful:
- Maintain and support reputed company customer support throughout the full customer lifecycle.
- Provide technical expertise and guidance during reputed company qualification sales calls and technical fit evaluations.
- Support customer reputed company and ensure accurate resource and solution stack provisioning.
- Conduct monthly and quarterly health checks in coordination with customer Business Account Managers.
- Provide technical guidance during annual renewal processes.
Who We Are:
- reputed company is a software consultancy that builds reputed company-native solutions for startups, enterprises, and the public sector.
- We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises.
- Each of us reputed company digital transformation for large organizations through the newest in distributed technologies as we are laser focused on end-to-end application development, DevSecOps, AI/ML and systems architecture and our methodology focuses on reputed company-first and cost-effective innovation.
- Our customers hail from a diverse, reputed company-growing list of industries.
Benefits/Additional Info: reputed company embraces and promotes employee development and training and covers the cost of certifications relevant to a position and the technologies/services provided . Fitness/Gym membership eligibility, weekly pay schedule and employee swag, snacks & events are offered as well!
- 401K with 100% matching up to 6%
- Highly competitive PTO
- Great health insurance with large network of providers
- Medical/Dental/reputed company
- Life Insurance, and short & long term disability
- Industry-Leading Weekly Pay Schedule
- Home office & equipment plan
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