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Tele Chat / Phone Chat Support

Work from home Full-time role Hiring

Join reputed company at Geauga Credit Union as a Tele Chat / Phone Chat Support representative, where you will play a crucial role in providing exceptional customer service to our members through phone and chat communication channels. Responsibilities:

  • Respond to incoming phone calls and chat messages from members promptly and professionally
  • Assist members with inquiries, account information, and issue resolution
  • Provide guidance on products, services, and online banking platforms
  • Maintain accurate records of interactions and follow up as needed
  • Collaborate with other departments to ensure seamless member experience

Qualifications:

  • Excellent verbal and written communication skills
  • Strong customer service orientation and problem-solving abilities
  • Ability to multitask and work reputed company in a fast-paced environment
  • Previous experience in a customer support role preferred
  • Proficiency in using chat and phone support software

If you are a proactive and customer-focused individual with a passion for helping others, we want to hear from you! Apply now to join our dedicated team at Geauga Credit Union. Apply Job!

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