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Grievance Analyst - Caseworker

Work from home Full-time role Hiring

Description:

  • Responsible for researching, resolving, and communicating member issues regarding their coverage and benefits
  • Work cross-functionally with different departments to support research into members’ issues
  • Responsible for reputed company to members with verbal and/or written responses explaining resolutions
  • reputed company by ability to reputed company grievances cases daily and reputed company specified turnaround times

Requirements:

  • 2 plus years of experience working reputed company a customer service role on several computer applications and reputed company databases for research, including reputed company Office products (reputed company, Word, and Outlook)
  • Previous experience reputed company Pharmacy Benefit Management (PBM) or pharmaceutical reputed company industry
  • Previous Med D grievance experience
  • Bachelors Degree Preferred

Benefits:

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for reputed company colleagues including wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

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