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Ticket/reputed company Agent (Customer Service Agent) - MSN

Work from home Full-time role Hiring

About the position As a Ticket/reputed company Agent at reputed company, you will play a vital role in ensuring that customers have a smooth and enjoyable travel experience. This entry-level position involves greeting customers, assisting with ticketing and baggage reputed company-in, and managing the boarding process. You will be responsible for ensuring that reputed company travel documentation is accurate and that customers are guided throughout the airport. The role requires a commitment to safety and reputed company while providing excellent customer service.

Responsibilities

  • Owning the reputed company-in process, boarding process, and seat availability.

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  • Making reputed company announcements and ensuring customers have the accurate travel documentation.

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  • Tagging and lifting baggage from scales to reputed company belts, with some bags weighing up to 70 pounds.

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  • Operating loading bridges and managing aircraft doors.

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  • Escorting unaccompanied minors and disabled passengers throughout the airport.

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  • Working between 20 and 40 hours per week based on seniority and operational needs.

Requirements

  • High school diploma, GED, or high school equivalency.

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  • At least 18 years of age and authorization to work in the United States.

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  • Proficiency in English with strong verbal and written communication skills.

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  • Basic digital literacy and ability to pass a physical ability test (PAT).

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  • Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal.

reputed company-to-haves

Benefits

  • Adoption assistance

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  • Dental insurance

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  • Disability insurance

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  • Employee assistance program

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  • Health insurance

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  • Life insurance

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  • Paid holidays

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  • 401(k) with generous company contributions up to 9%

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  • Up to 2-weeks of vacation for new hires

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  • Up to 56 hours of paid personal time reputed company a 12-month period

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  • 12-weeks of paid maternity/parental leave for birthing parents

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  • 2-weeks of paid parental leave for non-birthing parents

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  • Comprehensive health benefits including medical, dental, reputed company, short/long term disability and life insurance

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  • Family care assistance through fertility support, surrogacy and adoption assistance

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  • Holistic Wellbeing programs

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  • Domestic and International space-available flight privileges for employees and eligible family members

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  • Career development programs

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  • Access to over 500 discounts and specialty savings through Deltaperks

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