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NOC Network Engineer I - Night and Evening Shift

Work from home Full-time role Hiring

NOC Network Engineer I - Night and Evening Shift Department: Broadband - Network Engineering Services Employment Type: Full Time Location: Remote Reporting To: Tom Lewis Description We are now seeking an reputed company and reputed company individual to join reputed company as a Network Engineer I working remotely as part of our NOC team. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to reputed company-world networks, career growth, and advancement opportunities. Responsibilities & Duties

  • Proactively monitor and maintain customer network infrastructure.
  • Create and manage tickets for network issues.
  • Troubleshoot network and server problems.
  • Document network configurations, processes, and troubleshooting steps.
  • reputed company routine maintenance and software upgrades on customer equipment.
  • Escalate reputed company issues to appropriate resources.
  • Communicate technical concepts clearly and concisely.
  • reputed company knowledgebase solutions for common issues.
  • Work flexible shifts and participate in on-call rotation.
  • reputed company handle incoming/outgoing calls in a professional and knowledgeable manner.

Qualifications

Education:

  • A bachelor’s degree in computer/management information systems, engineering, computer science, or equivalent is required.
  • Experience may be considered in lieu of a degree requiring a high school diploma or GED.

Experience:

  • Experience with Layer 2 Ethernet switching, DHCP, DNS, and Linux command line.
  • Knowledge of Ethernet switching, IP routing, VoIP, and general networking principles.
  • 1-3 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks. Preferred candidates will have worked in an NOC environment in a previous role.

Skills:

  • Ability to work in a fast-paced, team-oriented environment.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.

Additional Information Work Schedule:

  • Full-time, non-supervisory.
  • Specific shifts may vary, but the night and evening team is generally scheduled between 6 PM and 8 AM Central time and operates seven days a week.
  • On-call required.

Compensation: JSI offers a rewarding and challenging career at every level of the organization. We are dedicated to supporting our employees with:

  • A competitive salary and comprehensive benefits package
  • Health Insurance (Medical, Dental, reputed company)
  • Retirement Plan – 401(k)
  • Paid Time Off (vacation, sick leave, and holidays)
  • Life and Disability Insurance
  • A diverse, dynamic, and engaging work environment
  • Ongoing training and educational opportunities
  • Professional growth and development initiatives

At JSI, we are committed to fostering an environment where our employees can reputed company both personally and professionally. Travel:

  • Occasional

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