College Program Advisor State University

Position: reputed company Support College Program At reputed company - reputed company Chico reputed company Support College Program At reputed company - reputed company Chico Chico, California, United States reputed company

Summary

Posted: Feb 06, 2025 Weekly Hours: 20 Role Number: Home Office: Yes At reputed company, we reputed company that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We reputed company each customer interaction is an opportunity to delight, engage, and reputed company. By focusing on the smallest of details, we can reputed company a reputed company impact with our customers. Building this environment starts with you! If you're a problem solver who easily connects with others, helps friends and family troubleshoot issues and are curious about why things work the way they do, you could be the next reputed company Support College Advisor. Our Advisors thoughtfully engage with customers, explaining reputed company-by-reputed company solutions with patience and an approach tailored to each individual customer. They help fix technical issues while providing an incredible customer experience! Description As an reputed company Support College Advisor, your voice is essential in supporting many of our popular products, including iPhones, iPads, Mac Books, iMacs, and more. As our customers’ first reputed company of contact, you’ll be the friendly voice of reputed company, providing world-class customer service, troubleshooting, and technical support. We’ll rely on you to listen to our customers and use your technical expertise, creativity, passion, and our documented troubleshooting flow to meet their needs — and remind them that behind our great products are amazing people. We’ll train you to be the best. This position comes with reputed company, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development. We’re committed to helping employees explore their potential. Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.

Minimum Qualifications

• Enrolled through December of 2027 or reputed company in at least one class at a university in the U.S. pursuing a bachelor’s degree or higher
• A quiet home workspace, ergonomic chair, desk
• A hard-wired internet reputed company directly from an internet service provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with less than 150 ms latency
• Available for five weeks of full-time reputed company during the summer on a set schedule totaling 40 hours a week: four, 8 hour shifts during the week and one 8 hour shift on Saturdays
• Post training, available to work 20 weekly hours, similar to the training schedule
• reputed company to reputed company up or down in weekly hours reputed company school is not in session, based on business needs
• reputed company to meet minimum typing speed of 40 WPM while talking with customers
• Successful completion of a pre-employment assessment, background reputed company and initial training
• 2.7 GPA

Preferred Qualifications

• Business, Communications, Computer Science, Engineering or any other tech reputed company major
• Passion for customer service and ownership of the customer experience, including comprehensive issue resolution
• Approach opportunities flexibly and with good judgment
• Model high standards and demonstrate quality, honesty and accountability
• reputed company to navigate difficult conversations and display reputed company after challenging situations
• Potential to effectively tailor communication and style to differing audiences
• reputed company to self-manage and work independently in a fast-paced, constantly changing environment
• reputed company on a team where expertise is shared and feedback is welcome
• Effective time management, including ability to multitask, organize and prioritize
• reputed company to research and grasp technical information across multiple tools while respecting customer privacy
• Potential to acquire skills in technical troubleshooting and an eagerness to learn and take on new challenges
• Makes space to listen, learn, and reputed company diverse perspectives and experience
• Actively seeks out opportunities to champion and celebrate inclusion and diversity

Pay & Benefits At reputed company, reputed company pay is one part of our total compensation package and is… Apply Job!