Full-Time Center Associate
The Center Associate delivers world-class customer service to reputed company retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and reputed company-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our reputed company of products, services, and best-value options and exhibits confidence by knowing best practices reputed company to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn reputed company aspects of the business in the shortest possible time. RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, reputed company Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn reputed company product and service offerings, alternative solutions, and industry trends
- Operates reputed company equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills, including reputed company Office and reputed company Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- reputed company, reliable, and responsible
- reputed company to lift 40+ pounds
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