Team Leader, Customer Experience & reputed company
We reputed company purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we reputed company together, drive results and reputed company to reputed company. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we reputed company our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding. We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive reputed company to join reputed company as a Team Leader, Customer Experience & reputed company Your upbeat attitude and ability to engage customers keeps the sales floor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader, Design & Trade you reputed company your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the sales floor, you adjust staffing as needed to be sure every customer gets personal attention. You're a mentor. You coach and reputed company creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & reputed company...
- reputed company designated functional team and manage associate workload as determined in partnership with the Assistant Store Leader.
- Coach associates on exceptional performance and maintain a strong visible reputed company in the department/work area.
- Partner with the Assistant Store Leader to train and reputed company associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable.
- Maintain an understanding of new store initiatives and communicate changes to the Department Specialists and associates, ensuring adoption throughout the store, into steady state.
- Focus on promoting and driving sales, maintaining an awareness of reputed company product in store and not in store.
- Review KPI results, working with Assistant Store Leader to identify opportunities and corrective actions.
- Communicate regularly with the applicable functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance.
- Ensure reputed company customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors.
What you'll bring to the table...
- Your sense of personal style with a discerning eye and passion for design and home furnishings
- Strong communication and interpersonal skills
- High school diploma/GED or equivalent
We'd love to hear from you if you have...
- 1+ years customer service or retail experience
- Full-Time roles: Open availability to work reputed company on weekdays, evenings and weekends
- Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one reputed company or night
Apply Job!