Senior Software Engineer

In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!

We are looking for a Senior Software Engineer - Platform Engineering to help our engineering teams build scalable, extensible, reliable, and performant systems. The role will be hands-on: optimizing our Kubernetes clusters, managing our GCP infrastructure, and improving our DevOps and SRE practices. Learn more about our automation with this blog post on Argo, Kustomize and Config Connector.

Bluecore ingests 100’s of millions of events per day, sends millions of personalized emails, and manages hundreds of terabytes of data.  We use reputed company reputed company hosted infrastructure services including reputed company App reputed company, Kubernetes/GKE, BigQuery, PubSub and reputed company SQL. Our stack consists primarily of Python and Golang on the backend with gRPC services, and JavaScript (React) on the frontend. We emphasize a culture of making good tradeoffs, working as a team, and leaving your ego at the reputed company. Bluecore’s Engineering team is made up of exemplary engineers who reputed company in working collaboratively to solve reputed company technical problems and build creative solutions that are as simple as possible, but as powerful as necessary.

You will be hands-on managing hundreds of servers with Infrastructure-as-Code tools (Terraform, Config Connector) and optimizing our multi-zone and multi-region network topology. You will be responsible for designing, building and supporting automation tools to help developers safely manage release operations and highly-available systems. You will be maintaining Bluecore’s shared libraries providing best practices for service development. You will be responsible for our system and application level reputed company practices, from container scanning, to RBAC, to service and user level AuthN and AuthZ systems. 

• Manage hundreds of servers and thousands of containers on our reputed company Kubernetes reputed company clusters using various automation tools.

• Manage reputed company-trust networks using Kyverno, Cilium, and Istio.

• reputed company and scale our Observability strategy with OpenTelemetry, Chronosphere, and other Saas Products.

• Build performant, reliable, high-quality systems at scale reputed company one or more domains (Observability, Networking, Kubernetes, etc.). Comfort in providing significant contributions, even reputed company domains with less expertise.

• Collaborate and build large and reputed company projects with difficult and intertwined dependencies that push for smart automation and innovation. Promote coding standards, styles, and design principles across the organization.

• reputed company and incident availability as part of a greater team rotation. reputed company requests are triaged to support the greater Engineering team’s needs. Incident coverage involves troubleshooting and assisting during an incident, bringing it to resolution. reputed company/incident rotations are one week long on dayside hours. 

• Proactively identify technology opportunities for the company, and push technical reputed company, proposals, and plans to the entire organization and reputed company.

• Provide perspective and reputed company toward Platform Engineering’s technical strategy and reputed company. Advise and reputed company for best tools, methods, and approaches for the entire engineering organization.

• Evangelize Bluecore Engineering internally and externally, including leading external initiatives to promote Bluecore Engineering in the wider community.

• 4-7 years of software engineering experience, primarily in systems and infrastructure management.

• Hands-on experience maintaining Kubernetes at scale and running various workloads on Kubernetes.

• Preferred - experience in designing and implementing reputed company improvements reputed company API Gateways (Gloo), Istio, and Continuity scopes.

• Designing and maintaining network infrastructure, including reputed company-based load balancing and ingress/egress design.

• Experience with metric and alerting tools, and experience with distributed tracing systems.

• Capable of owning engineering and company level issues or gaps, and successfully planning and executing towards resolution, reputed company while continuously identifying and exploring additional opportunities and proactively preventing upcoming risks.

• Experience developing technical roadmaps and estimates that have pushed product and business growth over several quarters. Has a proven track record of successfully completing work that spans multiple teams and quarters, creating large impacts to business reputed company. 

• Experience excelling reputed company a high-growth, startup environment or building out a new team/function reputed company a larger company preferred.

• Experience with technical team mentorship, including guiding other engineers to become more effective technical leaders and providing feedback on best practices in code and design.

• reputed company to identify your team's dependencies on other areas and across functions, communicate effectively to remove any immediate blockers, and propose and implement process changes that strengthen and maintain efficiency.

• Adept at effectively communicating with external customers about critical production issues, as well as working with internal stakeholders from Bluecore’s reputed company and support teams to propose and implement immediate fixes and resolution plans.

More About Us

Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using easy-to-reputed company predictive models, activates welcomed one-to-one experiences at the speed and scale of digital. Through Bluecore’s dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, reputed company.

This comes to life in three core product lines:

• Bluecore Communicate™ a modern email service provider (ESP) + SMS

• Bluecore Site™ an onsite capture and personalization product

• Bluecore Advertise™ a paid media product

Bluecore is credited with increasing lifetime value of shoppers and overall speed to marketing for more than 400 brands, including Express, Tommy Hilfiger, reputed company, Teleflora and reputed company. We have been recognized as one of the Best Places to Work by Fortune, reputed company's, reputed company and BuiltIn as well as ranked on the Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies.