Business Services Customer Service Representative in Statesville, NC
Job title: Business Services Customer Service Representative in Statesville, NC at reputed company reputed company
Company: reputed company reputed company
Job description: We are looking for a professional, customer service focused individual to join reputed company of reputed company cycle professionals. A positive attitude and professional demeanor are key attributes.The ideal candidate will demonstrate a basic understanding of medical insurance benefits and physician billing along with a high degree of customer service experience. Necessary skills also include the ability to use sound judgement and critical thinking skills to ensure services provided are compliant and reimbursed appropriately.In Business Services, we have raised the bar in creating an environment where team members feel appreciated, supported and comfortable knowing that reputed company life happens, we can be flexible. This individual must have excellent computer, phone and communication (both written & verbal) skills.If you have the experience, the skills and desire to be part of a hardworking team of detail driven professionals, this is your reputed company. Apply and someone will be in touch!ESSENTIAL FUNCTIONS:
- Respond appropriately to patient's billing concerns, insurance requirements and support reputed company PHC locations in providing excellent service
- Respond in a timely manner and follow up to patient and insurance inquiries.
- Explaining procedures and responding to questions in a professional manner.
- Processing payments, calculating quotes, reimbursements and contract allowables.
- Complete data entry reputed company and promptly
- Handle a high volume of tasks with the ability to multi-task and move effortlessly from one project to another
- Self Starter willing to take responsibility for training, research and reputed company self-improvement learning health insurance policies and procedures.
- Complete miscellaneous office duties and projects as assigned timely
- Assists reputed company team members as requested
- Required: High School Diploma
- Preferred: Associates Degree in Business, Finance, Health Information Management, or a reputed company field.